Resident Experience Concierge — Build-to-Rent (Australia)

UniLodge Living Group; Melbourne; Presencial; AUD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive Culture

Voice Your Opinions

Professional Development

General Referral Bonuses - Up to AUD 1

Travel Perks

Descripción de la vacante

Essence Communities, part of UniLodge Living Group, seeks a Residential Concierge for their INDI Southbank Build-to-Rent community in Melbourne. You’ll be the friendly face, ensure a welcoming atmosphere, and support leasing and resident services across in‑house managed apartments.

The role emphasizes warm service, privacy, safety, and collaboration with maintenance and security teams to deliver a seamless resident experience. Entry level leasing experience is welcome.

Formación

• Unrestricted working rights in Australia.
• Valid Agent’s Representative Certificate registered with Consumer Affairs VIC.
• Strong communication skills with high attention to detail.
• Confident problem solving and decision making ability.
• Entry level leasing experience.

Responsabilidades

• Provide warm, professional service to residents and guests.
• Support leasing and property tasks, including check-ins, inspections, and apartment viewings.
• Take initiative in resolving resident concerns, ensuring timely and thorough follow-through.
• Maintain strong working relationships with maintenance, cleaning, and security teams to ensure seamless operations.
• Uphold residents’ rights, privacy, and safety while actively contributing to emergency response procedures.

Conocimientos

Working rights Australia

Agent’s Representative Certificate

Communication skills

Problem solving

Leasing experience (entry level)

Descripción del empleo

Essence Communities, part of UniLodge Living Group, seeks a Residential Concierge for their INDI Southbank Build-to-Rent community in Melbourne. You’ll be the friendly face, ensure a welcoming atmosphere, and support leasing and resident services across in‑house managed apartments.

The role emphasizes warm service, privacy, safety, and collaboration with maintenance and security teams to deliver a seamless resident experience. Entry level leasing experience is welcome.