Reservations Coordinator

TFE Hotels Group; City of Melbourne; Hybrid; AUD 55,000 - 70,000; Full time

Job summary

TFE Hotels Group in Melbourne is looking for Reservations Coordinators who turn daydreams into confirmed bookings, and help guests feel at home before they arrive.

You will thrive on connecting with guests, travel agents and corporate planners, guiding inquiries with a warm, proactive mindset, and ensuring memorable experiences across our vibrant hotels.

Job description

Posted Tuesday 11 August 2026 at 2:00 pm

The world is full of eager travellers waiting to fulfil their dreams.

Sure, we help build the dream. But it’s our Reservations Coordinators that turn that daydreamed experience into reality. From a mere thought into a confirmed booking.

Which brings us to you.

You thrive on driving other people’s excitement. It’s what makes you tick and others smile. Like us, you love nothing more than ticking off bucket lists. Every day.

You’re the definition of a people person. Curious, caring, interested and interesting, you effortlessly connect with people and groups from all walks of life.

You’re inquisitive, not intrusive, and instinctively know the right questions to ask to better understand guests’ needs. You make them feel right at home before they’ve even crossed our threshold.

Straight up! It’s the reason we get people returning time and again. You see, our hotels are all about connection however you cut it. Connection with place, people, and cutting-edge technology.

In a dynamic market (#FOMO #Forever!), it’s the kind of edge that similarly turns external stakeholders’ heads – travel agents, event creatives and corporate planners – who connect with us, knowing their business is in safe hands. Thanks to you, no-one misses out.

So, if you wake up with a positive mindset and want to make a genuine difference on a vibrant, high-performing team, we’ve got one thing to say: Dream on and reserve your new career path today!

Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have 70+ hotels, seven brands, in eight countries... and we’re not stopping there, with new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible and talented, you’ll find more than you expected, and we’ll support you every step of the way.