Research Analyst

NSW Public Service Commission; Sydney; On-site; AUD 142,000 - 159,000; Full time

Job summary

Transport For NSW is seeking a Research Analyst on a fixed‑term Full‑Time basis in Sydney until May 2028. The role focuses on identifying safety issues through research and analysis and providing evidence‑based recommendations to improve safety across NSW’s public transport network.

You will work with OTSI teams, developing papers that articulate causes and implications while engaging with stakeholders to enhance understanding of issues and initiatives.

Qualifications

• Experience in research and data analysis in transport or safety sectors.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects concurrently and deliver evidence-based insights.

Responsibilities

• Identify safety issues through research and analysis and contribute to recommendations for safety improvements.
• Develop evidence-based papers outlining causes and implications for consideration.
• Engage with stakeholders to enhance understanding of issues and initiatives and gather essential information.

Skills

Data analysis

Stakeholder engagement

Written & verbal communication

Job description

Research Analyst (Temporary Opportunity to May 2028)

Organisation/Entity: Transport For NSW

Job category: Manufacturing, Transport & Logistics

Job location: Sydney, NSW, AU, 2000

Job reference number: 111238

Employment type: Fixed Term Full-Time

Salary range: $141678.0-$158677.0

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You're all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It's data and research with impact you can see.

In this role, you'll:

Work collaboratively with teams across OTSI to identify safety issues through research and analysis and contribute to the provision of recommendations to improve safety across the NSW public transport network.

You’ll also research safety priorities to develop evidence-based papers and material that clearly articulate related causes and implications for consideration.

You are an experienced Researcher with excellent written and verbal communication skills, ideally with a background in transport to research and identify trends and issues by examining data and reports to make recommendations relating to safety outcomes.

Your stakeholder engagement skills are essential as you liaise and collaborate with a variety of stakeholders including individuals and associations to enhance your knowledge and understanding of issues and iniatives.

You will have the ability to manage a number of projects concurrently as well as being able to respond quickly to urgent incidents where you will gather essential information which may inform future recommendations.

You will have the ability to undertake pre-delivery risk assessments.

Your background will ideally be in the transport industry in research, policy or Human Factors.

Who we are

The Office of Transport Safety Investigations (OTSI) is the independent ‘no-blame’ transport safety investigator for NSW.

Our role is to improve transport safety and enhance public confidence in the safety of the network by conducting fair and balanced investigations and sharing safety lessons and insights with bus, ferry and rail operators, regulators, and other stakeholders who can take action to improve the safety of services.

OTSI also manages the Confidential Safety Information Reporting Scheme (CSIRS) which gives transport workers a confidential way to make a report about a safety issue affecting a bus, ferry or rail service.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

Applications close 11:59 PM 2nd October 2026

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.