Replenishment Manager

Woolworths Supermarkets; City of Brisbane; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Team discounts

Global career opportunities

Parental Leave

Study Leave

Sports representation leave

Job summary

Woolworths Group in Brisbane is seeking a Replenishment Manager to optimise CFC operations across General Merchandise, Grocery, Cigarettes, Chiller and Frozen. You will lead Inventory, Replenishment and Fresh teams to ensure stock is available for Online orders.

You will report to the Assistant Customer Fulfilment Centre Manager - Inventory and Replenishment and will drive OSA, reduce OOS, manage CODB budgets, and forecast sales uplifts.

Qualifications

• Demonstrated retail leadership experience across multiple channels.
• Proven ability to coach and develop team members.
• Experience leading change initiatives in a retail environment.
• Understanding of online order fulfilment processes and systems.
• Strong knowledge of inventory management, replenishment, and production practices.
• Experience leading diverse teams and driving engagement.
• Excellent written and verbal communication skills.
• Strong time management and organisational abilities.
• Experience using computer and digital tools to analyse data.
• Ability to align teams with sales budgets and CODB targets.

Responsibilities

• Drive customer loyalty by achieving optimal order targets and budgets.
• Collaborate with fulfilment teams to improve On Shelf Availability and reduce OOS.
• Meet stock loss targets by following safe handling processes.
• Work with line manager and stakeholders to meet budgets and labour efficiency targets.
• Use tools and reports to forecast online sales uplifts and adjust replenishment forecasts.

Skills

Retail leadership

Coaching & development

Change management

Online order fulfilment

Inventory management

Team leadership

Communication

Time management

Team development & engagement

Digital tools

Job description

• Better together, working end to end as one team
• Having a positive impact on People, Product, Planet
• Delivering for today and building for tomorrow

About the role

The Replenishment Manager role exists to ensure optimal CFC operational performance across Replenishment activities in the CFC (General Merchandise, Grocery, Cigarettes, Chiller and Frozen). This role will lead, manage and support the Inventory, Replenishment and Fresh teams to provide an exceptional level of service to all Online customers by ensuring stock is available when required to support picking of Online orders. This role will report into the Assistant Customer Fulfilment Centre Manager - Inventory and Replenishment. As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.

What you'll do

• Drive customer loyalty by achieving optimal order targets and budgets.
• Collaborate with the fulfilment team to ensure high On Shelf (OSA) and reduce Out of Stocks (OOS).
• Meet stock loss targets by adhering to processes and following safe manual handling routines.
• Partner with the line manager and stakeholders to meet sales budgets, achieve wage cost and items per labour hour (IPLH) targets, and assist in reviewing costs and efficiencies to adhere to Cost of Doing Business (CODB) budgets.
• Use tools and reports to forecast online sales uplifts and adjust replenishment forecasts accordingly.

What you'll bring

• Demonstrated experience in retail leadership roles
• Proven ability to coach and develop team members
• Experience in leading and implementing change initiatives
• Understanding of online order fulfilment processes and systems
• Knowledgeable in inventory management, production, and replenishment practices
• Experienced in leading and developing diverse teams
• Strong written and verbal communication abilities
• Effective time management, planning, and organisational tasks
• Experience in team member development and engagement
• Experience in using computer, digital tools and resources

What you'll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network
• Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.