Repairs & Maintenance Scheduler (Temp-to-Perm)

Civic Recruitment Limited; Croydon Shire; On-site; AUD 49,000 - 72,000; Full time

Job summary

Civic Recruitment Limited is seeking a Scheduler to coordinate responsive repairs and maintenance for a local authority. You will manage appointments, liaise with residents and operatives, and keep scheduling systems up to date, ensuring efficient service delivery.

Ideal candidates will have experience in housing repairs or facilities management, strong IT skills, and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Excellent organisational and coordination skills.
• Strong IT and database management skills.
• Good numeracy and literacy skills.

Responsibilities

• Schedule and allocate responsive repair and maintenance appointments.
• Coordinate work diaries and operative workloads.
• Ensure repairs are assigned efficiently to maximise productivity.
• Liaise with residents, operatives, contractors, and supervisors.
• Manage appointment bookings, cancellations, and rescheduling.
• Monitor job progress and update scheduling systems accordingly.
• Maintain accurate records and documentation.
• Respond to customer enquiries and provide updates on repair appointments.
• Support the delivery of key performance targets and service standards.
• Work closely with repairs and maintenance teams to ensure efficient service delivery.
• Escalate scheduling conflicts, delays, and operational issues where required.
• Ensure all systems and databases are updated accurately and in a timely manner.

Skills

Organisational & coordination skills

IT & database management

Numeracy & literacy

Education

GCSE/O-Level standard education

Right to Work in the UK

Job description

Civic Recruitment Limited is seeking a Scheduler to coordinate responsive repairs and maintenance for a local authority. You will manage appointments, liaise with residents and operatives, and keep scheduling systems up to date, ensuring efficient service delivery.

Ideal candidates will have experience in housing repairs or facilities management, strong IT skills, and the ability to juggle multiple priorities in a fast-paced environment.