Rental Sales Officer

Redspot Car Rentals; City of Brisbane; On-site; AUD 50,000 - 60,000; Full time

Job summary

A car rental company is hiring a full-time Rental Sales Officer based at Brisbane Airport. The role includes providing customer service, managing bookings, and ensuring vehicle cleanliness. Ideal candidates are enthusiastic with strong customer service skills and a valid Driver's Licence. Employee benefits include hourly pay with overtime, access to earned wages, ongoing training, and various discounts. Join our team and help provide exceptional service to our customers.

Benefits

Hourly pay plus overtime

Earned Wage Access

Ongoing training and development

Incentive scheme for sales achievements

Employee discounts on car rentals

Discounts on health insurance and gym memberships

Qualifications

• Must hold a valid Driver's Licence.
• Ability to learn and operate point-of-sale software is required.
• Customer service or retail sales background preferred.

Responsibilities

• Assist customers at the car rental counter.
• Manage bookings and handle customer phone inquiries.
• Check, clean, and wash vehicles before and after rentals.
• Perform cross-sales to enhance revenue.

Skills

Verbal communication

Written communication

Customer service

Sales ability

Attention to detail

Organizational skills

Flexibility

Job description

Overview

Redspot Car Rentals is hiring a full-time Rental Sales Officer role in Brisbane Airport, QLD. Apply now to be part of our team.

Requirements for this role

• Flexible hours available

About the role

The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply.

Responsibilities

• Customer Service at our Car Rental Counter
• Handle bookings and all customer phone enquiries
• Checking & cleaning/washing (exterior/interior) of vehicles before and on return of rentals
• Cross-sales

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:

• Adaptive verbal and written communication
• Outstanding Customer Service
• Ability to identify customer needs and make sales
• Ability to learn and operate our point-of-sale software
• Strong attention to detail
• Organisation skills and ability to multi-task in a fast-paced environment
• Flexibility with a willingness to learn and adapt
• Ability to follow processes, procedures and maintain documentation

Employee Benefits

• Hourly Pay plus overtime and shift loadings
• Earned Wage Access - access your earned wages instantly between paydays
• Ongoing training and development - utilise our global network’s wealth of knowledge
• Incentive scheme for sales achievements & excellent customer service results
• Employee and “family & friends” discounts on car rentals globally
• Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
• Various avenues of assistance to help you achieve your career goals via external training programs and professional development courses

All applicants must hold a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History before commencement.