Rent Connect Lead – Private Rental Solutions

Department of Housing & Public Works QLD; Toowoomba Regional; On-site; AUD 65,000 - 85,000; Full time

Job summary

Department of Housing & Public Works QLD – Toowoomba QLD is seeking a dedicated team member to support Housing and Homelessness Services. The role focuses on delivering Rent Connect services, helping clients access the private rental market, and sustaining private tenancies.

You will build relationships with local agents and service providers, stay current on rental options, assist with inter-agency collaboration, and mentor Housing Officers while promoting workplace safety.

Responsibilities

• Assess and respond to customer needs, including assessment of a customer's housing need, and their ability to sustain a tenancy in the private market.
• Provide private rental assistance to customers with a housing need including information, education, coaching and advocacy to help customers find, secure and sustain private rental accommodation.
• Establish, strengthen, utilise strategic networks and individual relationships with local real estate agents and lessors, non-government and government human service providers, temporary accommodation providers and local government agencies.
• Developing and maintaining current knowledge of the local rental market and housing options available.
• Participate in local initiatives to improve inter-agency linkages and service delivery.
• Develop effective relationships and networks within the broader housing and support system.
• Leading, coaching, and mentoring Housing Officers in the delivery of basic Rent Connect services.
• Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to day operations.

Job description

Department of Housing & Public Works QLD – Toowoomba QLD is seeking a dedicated team member to support Housing and Homelessness Services. The role focuses on delivering Rent Connect services, helping clients access the private rental market, and sustaining private tenancies.

You will build relationships with local agents and service providers, stay current on rental options, assist with inter-agency collaboration, and mentor Housing Officers while promoting workplace safety.