Remote Travel Specialist

Po Enterprises; South Australia; A distancia; AUD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Po Enterprises is seeking a Remote Travel Specialist to assist clients in planning and coordinating travel from initial concept to booking and post-trip follow-up. You will deliver attentive service, accurate itineraries, and smooth travel arrangements, leveraging digital tools to support a remote client base.

You will collaborate with clients via phone, email and messaging, review details for accuracy, and coordinate with suppliers to ensure seamless experiences.

Formación

• Strong customer service and communication abilities.
• Excellent organizational skills and attention to detail.
• Ability to prioritize multiple client requests and deadlines.
• Comfortable learning and using online booking systems and digital tools.
• Reliable, self-directed, and able to work effectively in a remote environment.
• Previous experience in travel, hospitality, customer service, or a related field is helpful.

Responsabilidades

• Assist clients with selecting and coordinating travel arrangements
• Provide information and support regarding accommodations, transportation, activities, and itineraries
• Communicate with clients through phone, email, and digital messaging
• Review reservations and travel details to ensure information is accurate
• Coordinate with travel suppliers and partners regarding client arrangements
• Keep client information, booking details, and travel documentation organized

Conocimientos

Customer service

Organizational skills

Communication

Multitasking

Remote work

Travel industry experience

Digital tools

Herramientas

Online booking systems

Descripción del empleo

Position Summary

The Remote Travel Specialist works with clients to help coordinate and organize their travel plans from the initial planning stages through booking and follow-up. This position combines customer service, travel coordination, and attention to detail to help ensure clients have an organized and positive planning experience.

Responsibilities

• Assist clients with selecting and coordinating travel arrangements
• Provide information and support regarding accommodations, transportation, activities, and itineraries
• Communicate with clients through phone, email, and digital messaging
• Review reservations and travel details to ensure information is accurate
• Coordinate with travel suppliers and partners regarding client arrangements
• Keep client information, booking details, and travel documentation organized

Qualifications

• Strong customer service and communication abilities
• Excellent organizational skills and attention to detail
• Ability to prioritize multiple client requests and deadlines
• Comfortable learning and using online booking systems and digital tools
• Reliable, self-directed, and able to work effectively in a remote environment
• Previous experience in travel, hospitality, customer service, or a related field is helpful

Additional Details

Remote work environment Flexible scheduling based on client and business needs Training provided Compensation Compensation based on experience and performance Additional information provided during the hiring process