Remote Travel Pro: Australia & NZ Specialist

C&M Travel Recruitment; Victoria; Remote; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Scenic Voyages Travel is seeking a Remote Travel Consultant/Booking Agent to support clients from the initial trip idea through to safe return home. You will handle bookings, provide destination insights, and ensure a seamless, memorable travel experience with professionalism, care, and a service mindset.

Scenic Voyages Travel emphasizes a professional, supportive, and collaborative environment, offering fully remote flexibility and ongoing training to help you grow in the travel industry.

Qualifications

• Experience in customer service in travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• High attention to detail with organizational habits.
• Proficient with travel booking tools and systems.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Skills

Communication skills

Customer service exp

Attention to detail

Tech-savvy

Job description

Scenic Voyages Travel is seeking a Remote Travel Consultant/Booking Agent to support clients from the initial trip idea through to safe return home. You will handle bookings, provide destination insights, and ensure a seamless, memorable travel experience with professionalism, care, and a service mindset.

Scenic Voyages Travel emphasizes a professional, supportive, and collaborative environment, offering fully remote flexibility and ongoing training to help you grow in the travel industry.