Remote Travel Planner & Client Experience Lead

Maintain; Townsville City; Remote; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Supportive community

Flexible remote work

Employee discounts

Flexible schedule

Professional development

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver exceptional customer service and help clients plan seamless travel experiences from a remote setup. You will prepare itineraries, manage client needs, and keep meticulous records in line with company policies.

The role offers flexible remote work with part- or full-time options, training opportunities, and a supportive community to grow your career within the travel industry.

Qualifications

• Customer service orientation with a focus on client satisfaction.
• Excellent communication and interpersonal skills.
• Ability to plan and coordinate itineraries with attention to detail.

Responsibilities

• Deliver professional customer service via in-person, phone, or email.
• Assist clients in planning seamless travel experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with policies and regulations.
• Organize and manage files to ensure easy access and compliance.

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver exceptional customer service and help clients plan seamless travel experiences from a remote setup. You will prepare itineraries, manage client needs, and keep meticulous records in line with company policies.

The role offers flexible remote work with part- or full-time options, training opportunities, and a supportive community to grow your career within the travel industry.