Remote Travel Planner & Client Experience Coach

Karingal; Western Australia; Remote; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Multiple Training Opportunities

Supportive Community

Flexible Working Arrangements (remote)

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to enhance our customer service and travel planning capabilities. You will deliver professional support across in-person, phone, and email channels, helping clients design and manage memorable itineraries while maintaining compliant records and organized files.

This remote position offers flexible part-time or full-time arrangements, with opportunities for training, development, and a supportive community as you grow in the travel

Qualifications

• Customer service experience or strong communication skills
• Detail-oriented with good organizational abilities
• Coachability and willingness to learn in a travel industry context

Responsibilities

• Deliver professional customer service in person, over the phone, or via email.
• Assist clients in planning seamless travel experiences and itineraries.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to enhance our customer service and travel planning capabilities. You will deliver professional support across in-person, phone, and email channels, helping clients design and manage memorable itineraries while maintaining compliant records and organized files.

This remote position offers flexible part-time or full-time arrangements, with opportunities for training, development, and a supportive community as you grow in the travel