Remote Travel Advisor | Flexible Scheduling

Yates Travel; Australia; Híbrido; AUD 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Travel discounts

Professional development

Mentorship

Resumo da oferta

Travel Associates in Australia is expanding its remote team and seeking experienced Travel Advisors to design, book, and manage luxury itineraries for discerning clients—from idea to unforgettable journeys.

You will work remotely with flexible hours, receive a base wage plus commissions, and enjoy exclusive travel perks and staff discounts while growing within a supportive, high-performing team.

Qualificações

• Strong written and verbal communication.
• Experience in customer service - ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Remote flexibility - work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth - ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

Conhecimentos

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Travel enthusiasm

Ferramentas

GDS

Airfare construction

Descrição da oferta de emprego

Job Description

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Sawmill D&C LLC, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Here at Travel Associates, we are one of a kind – Australia’s leading luxury travel agency, certified great place to work, and known for delivering the best client service in the industry. Our success has been driven by innovation, adaptability, and an unwavering commitment to excellence.

We are expanding our remote business and seeking experienced Travel Advisors to join our team. This is an exciting opportunity to be a part of a high-performing remote team, while working from wherever inspires you most.

Your one-of-a-kind new role with Travel Associates:

Every day is different and every itinerary is unique. As a personal Travel Advisor, you will research, design, book and manage every little detail from start to finish, leaving no stone unturned, to ensure every trip is seamless for your luxury clientele.

Your one-of-a-kind experience:

• Experience working as a travel consultant, including experience in leisure travel.
• Prior experience working with GDS and sound knowledge of constructing airfares.
• Ambition and confidence to operate your own business within a business - you will be focussed on delivering exclusive benefits to every single client in order to build and maintain your own repeat and referral database, generated through our luxury and local marketing avenues.
• Exceptional attention to detail and a true passion for ensuring every part of your client’s trip is unforgettable.

Your one-of-a-kind benefits:

• Guaranteed Earnings for your first six months - Providing financial security whilst you establish your own database of curated clientele.
• Uncapped Earnings with a base wage + commissions - Currently annual average earnings of $110,000 OTE including super across the brand.
• Luxury travel industry perks - There's no better way to recommend premium product than by having experienced it first-hand. Get ready to be invited to try premium air, cruise and land product for yourself. In this calendar year alone 40% of staff have taken an educational trip.
• Quality time with clients - As a Travel Associates consultant we don’t service a queue, we meet with our clients at a mutually agreed time in exquisitely designed business locations. We learn about them and form lasting connections to create a travel partnership that is ongoing and repeated.
• Autonomy, freedom and flexibility - You know how you work best and what it takes to be a success. As a Travel Advisor for Travel Associates, you run your day and your client relationships to suit your own unique style. Travel Associates are open to flexibility with work arrangements including part-time and full-time employment.
• Surround yourself with the best in the business - Our people are at the top end of the industry. They have admirable knowledge and a comprehensive repertoire of skill, with staff retention at 96% and an average tenure of 15 years in industry.
• Travel Discounts - as a part of Flight Centre Travel Group, travel consultants are extended travel discounts including for family & friends.
• Reward & Recognition - Sales incentives, and out of this world global recognition holidays.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Remote flexibility - work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth - ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

Benefits

• Fully remote flexibility - work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service - ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.