Remote Medical Admin & Scheduling Specialist

Dr Luke Albert Garske; City of Brisbane; On-site; AUD 48,000 - 62,000; Full time

Job summary

Dr Luke Garske in Brisbane is seeking an experienced medical receptionist/administrator to be the first point of contact for patients and referring doctors. The role combines remote work from a supplied laptop with five half-days at the Wesley Clinic rooms every fortnight, 8:30am–4:00pm weekdays.

You will manage bookings, answer inquiries with care, process payments with Medicare and private funds, liaise with specialists, and support the practice to run smoothly in a confidential,

Qualifications

• Experience in medical administration is desirable.
• Able to work independently from home with minimal supervision.
• Strong attention to detail and ability to juggle priorities.
• Discretion and confidentiality in handling patient information.

Responsibilities

• Manage clinic bookings, procedure scheduling and theatre lists.
• Answer calls and respond to patient enquiries with care and professionalism.
• Coordinate referrals, correspondence and patient reminders.
• Process Medicare, DVA, private health fund and gap payments (Gentu/Eclipse).
• Liaise with referring doctors, radiology, lung function and sleep study providers.

Skills

People skills

Self-motivation

Attention to detail

Team player

Discretion

Calm under pressure

Tools

MS Word/Excel

Gentu/Eclipse

Job description

Dr Luke Garske in Brisbane is seeking an experienced medical receptionist/administrator to be the first point of contact for patients and referring doctors. The role combines remote work from a supplied laptop with five half-days at the Wesley Clinic rooms every fortnight, 8:30am–4:00pm weekdays.

You will manage bookings, answer inquiries with care, process payments with Medicare and private funds, liaise with specialists, and support the practice to run smoothly in a confidential,