Remote Family Travel Planner — Flexible Training Provided

xperiencexscapetravels; Australia; Remote; AUD 55,000 - 70,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Full training provided

Travel discounts

Industry perks

Supportive team culture

Growth opportunities

Job summary

Xperience Xscape Travels is seeking a Family Travel Specialist to assist clients with vacation planning, bookings, and destination information. This 100% remote role comes with full training and no prior travel industry experience is required.

Respond to inquiries via email, chat, or phone, gather traveler preferences, and help with bookings, changes, and itineraries. Enjoy travel discounts, industry perks, and a supportive team culture.

Qualifications

• No prior travel industry experience required.
• Full training provided.
• Strong verbal and written communication skills.
• Organized, reliable, detail-oriented with a positive attitude.

Responsibilities

• Assist clients with travel questions via email, chat, or phone
• Provide basic travel information such as destinations, accommodations, and requirements
• Support booking modifications, cancellations, or updates
• Gather traveler preferences to help plan vacations
• Send confirmations, itineraries, and follow-up messages
• Take notes and maintain accurate records
• Provide friendly, professional customer service
• Learn and use the travel tools provided during training

Skills

Strong communication

Written communication

Organizational skills

Customer service mindset

Passion for travel

Job description

Xperience Xscape Travels is seeking a Family Travel Specialist to assist clients with vacation planning, bookings, and destination information. This 100% remote role comes with full training and no prior travel industry experience is required.

Respond to inquiries via email, chat, or phone, gather traveler preferences, and help with bookings, changes, and itineraries. Enjoy travel discounts, industry perks, and a supportive team culture.