Remote Customer Service & Administrative Assistant

HRS Talent Solutions; Coffs Harbour City Council; On-site; AUD 41,000 - 52,000; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work in Australia. The position combines customer service, data entry, online workflow coordination, and general office support with training provided.

Pay ranges from $30.00 to $38.00 per hour, with part-time or full-time schedules available. Candidates should be organized, detail-oriented, and able to follow written instructions while maintaining clear written communication.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web based tools.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing assigned tasks according to provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Written communication

Attention to detail

Time management

Independent work

Organized

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Support Assistant for remote work in Australia. The position combines customer service, data entry, online workflow coordination, and general office support with training provided.

Pay ranges from $30.00 to $38.00 per hour, with part-time or full-time schedules available. Candidates should be organized, detail-oriented, and able to follow written instructions while maintaining clear written communication.