(Relocation to Vietnam) Director, Infrastructure & Property

RMIT University Vietnam LLC; Melbourne; On-site; AUD 171,000 - 256,000; Full time

Benefits offered by this job

Relocation allowance (US$11,000)

Private medical insurance for employee

Family school tuition support for K‑12

International repatriation flights

Generous annual leave and holidays

Career development opportunities

Job summary

RMIT University Vietnam LLC in Melbourne and Vietnam leadership seeks an accomplished Director of Infrastructure & Property to drive strategic campus infrastructure, asset stewardship, and operational excellence across Saigon South, Hanoi, and Da Nang campuses.

The role requires coordinating with academic and executive teams to align space planning, safety, and service delivery with RMIT’s vision and compliance standards.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Minimum 12 years of senior management experience in facilities or property management.
• Proven experience governing multi-site campus infrastructure and budgets.

Responsibilities

• Provide strategic leadership for Infrastructure across all RMIT Vietnam campuses.
• Oversee capital and operating budgets totaling multi-millions.
• Lead space planning, asset lifecycle, and safety compliance.
• Coordinate with ITS, Finance, HR and academic leaders for campus operations.
• Direct procurement and contract governance for major capital projects.
• Support campus experience and sustainability programs.

Skills

Executive Leadership

Strategic Planning

Stakeholder Management

Campus Operations

Education

Bachelor’s degree in Engineering/Property or Facilities Management

Tools

Syllabus Plus

Archibus

Job description

(Relocation to Vietnam) Director, Infrastructure & Property

RMIT University Vietnam LLC – Melbourne VIC

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

Vietnamese candidates

• Competitive remuneration VND package for Vietnamese candidates.
• Private Health insurance for you and your family, plus Personal Accident Insurance
• Competitive remuneration package USD for expatriate candidates
• Relocation allowance package of US$11,000
• Relocation flights from home location to Vietnam for candidate and direct dependents (if applicable)
• International repatriation flights for the staff and direct dependents at the end of their contract.
• School tuition fees for children to attend the K-12 program in Vietnam, up to US$20,000 per child or US$40,000 for two children per year.
• Premium private medical insurance for employee and immediate family, plus Personal Accident Insurance
• Dedicated support from Global Mobility Team to support with immigration and relocation to Vietnam.

Other benefits

• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
• Professional development and career advancement
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

POSITION SUMMARY

Thepositionis a key executive leadership role with institutional accountability for the strategic vision, operational excellence, financial performance, and statutory compliance of RMIT Vietnam’s physical assets, operational services, and spatial environments across all campusesacross Saigon South, Hanoi, and Da Nang campuses.

The position oversees the planning, optimization, and continuous enhancement of RMIT Vietnam’s campus infrastructure, ensuring the built environment effectively supports current and future academic, research, and operational objectives. Acting as a critical interface between operational execution and executive leadership, this position drives a customer-centric and sustainable campus culture, manages complex multi-million-dollar operating and capital budgets, and establishes robust regulatory compliance and safety standards.

The position provides high-level strategic counsel to the University Executives. The role guides long-term property plans, asset lifecycle modeling, and space allocation frameworks, ensuring that RMIT Vietnam’s physical footprint continuously aligns with and enables the university's academic, research, and enterprise strategies.

Key Accountabilities summary

Strategic Leadership, Alignment, and Governance

• Provide overarching strategic leadership and vision for the Infrastructure - BAU across all RMIT Vietnam campuses, driving measurable progress toward academic, research, and operational enablement.
• Formulate, implement, and report on the annual departmental business plan, strategic operational work plans, and multi-year infrastructure roadmap in accordance with the approved RMIT Vietnam Business Plan.
• Foster a high-performance, inclusive, and customer-centric culture within the division, establishing high standards of teamwork, transparency, and professional excellence.
• Drive effective coordination between the Infrastructure department, Academic Centres, and other supporting/functional divisions (e.g., ITS, Finance, HR) to ensure capital and operational plans support student learning outcomes.

High-Level Stakeholder Management & Executive Advisory

• Act as the primary strategic interface on property operations, space allocation, and maintenance trends for the RMIT Vietnam Executive Team and University Leadership.
• Deliver executive-level recommendations and analytical policy options regarding space planning, capital programming, operational costing, tendering, commercial contracts, and design standards.
• Lead the campus engagement program, constructively consulting with Heads of Schools, academic departments, and supporting divisions to resolve spatial, operational, and facility transition issues.
• Represent the Infrastructure BAU division in high-level external forums, negotiating with developers, municipal authorities, state regulators, and joint venture partners.

Strategic Facilities Management & Capital Asset Protection Governance

• Govern the strategic management of RMIT Vietnam’s equipment and physical asset portfolio, ensuring dynamic lifecycle modeling, rigorous condition assessments, and renewal forecasts are utilized to minimize whole-life asset costs and maximize long-term value.
• Oversee and authorize the planned preventive maintenance (PPM) framework, reactive technical services, statutory inspections, and essential building plant operations led by the AD Facilities Management & Capital Works.
• Direct the commercial procurement and contract execution of capital works, ensuring all facilities meet the functional, quality, and performance standards defined in project briefs, the RMIT University Design Standards Manual, and local statutory regulations.
• Partner with the Director, ITS to establish a coordinated and aligned minor works and technology integration program across RMIT Vietnam’s built environments.
• Establish clear commercial and operational boundaries, implementing formal financial thresholds to define when works are classified as Minor Capital Works/Refurbishments (FMCW) versus Major Developments (Project IPD).

Campus Experience, Spatial Services, and Security Governance

• Govern the development and application of advanced space planning models to evaluate spatial impact on the property, asset management, and development plans across all RMIT Vietnam campuses.
• Direct RMIT Vietnam's academic timetabling operations, ensuring optimal, data-driven class scheduling (via Syllabus Plus and Archibus) to maximize built space efficiency and accommodate student enrollment growth.
• Strategically lead RMIT Vietnam's physical security, emergency response, and occupational health and safety (OHS) capabilities to ensure highly secure, compliant, and supportive campus environments for staff, students, and visitors.
• Exercise executive oversight over food and beverage commercial leasing and operations, ensuring strict compliance with local health, safety, and hygiene regulations and commercial performance targets.
• Provide high-level guidance for campus operational services, including the front-facing customer helpdesk, cleaning services, mail systems, storage, and integrated logistics support for university events.
• Ensure operational property services, safety protocols, and technical service standard consistency at the Hanoi and Da Nang campuses, aligning them with the standards established at the Saigon South campus

Corporate Services, Commercial Operations, and Sustainability Governance

• Direct and approve the development of annual and rolling facilities operating and capital budgets, ensuring multi-million-dollar funds are effectively allocated, cost-optimized, and compliant with approved financial procedures.
• Command the vendor and performance management framework across the entire Property and Places service and supply chain, conducting robust evaluations of specialist contractors.
• Lead and champion RMIT Vietnam's comprehensive sustainability program, actively integrating best-practice environmental management, waste reduction, energy efficiency, and carbon emissions tracking into daily campus operations and external vendor contracts.
• Oversee the centralized corporate support team, ensuring seamless execution of division-wide administration, HR coordination, procurement governance, and commercial risk mitigation.

Project-to-BAU Handover and Operational Readiness

• Act as the principal operational content expert, providing strategic subject matter expertise to major campus investment programs led by the Project Delivery division.

Team Leadership and Talent Development

• Lead, mentor, and motivate a large, diverse team of associate directors, managers, technical specialists, and external contractors.

Key Selection Criteria

• Bachelor’s degree in Tertiary degree in Electrical or Mechanical Engineering or Property/ Facilities Management, Construction Management, Business Administration or related field. Postgraduate university degree qualifications in Business, Property, Construction or Project Management or related field are highly desirable.
• Minimum of 12 years of senior executive management and strategic leadership experience directing integrated portfolios of Facilities Management & Capital Asset Protection, Campus Experience & Spatial Services, and Corporate Support Operations within a large, multi-site, multi-cultural, or international corporate or higher education environment.
• Proven experience in governing complex, high-value physical asset portfolios, including directing multi-year planned preventative maintenance programs, strategic capital renewal modeling, lifecycle asset protection, and minor works refurbishment programs.
• Extensive experience directing institutional property plans, campus security operations, occupational health and safety (OHS) compliance governance, on-site retail lease management, and academic timetabling systems optimization (Syllabus Plus, Archibus) to maximize spatial efficiency and enhance campus life
• Substantive experience in authorizing, controlling, and optimizing complex multi-million-dollar operating and capital budgets, with advanced commercial procurement governance, contract administration, and executive-level vendor negotiation skills.
• Demonstrated success working collaboratively with international executive teams to seamlessly align local services with global strategies, acting as an authoritative counterpart to international C-suite leaders to co-design infrastructure and related policy and standardized enterprise environments.
• Demonstrated capacity for leading large-scale organizational change, managing ambiguity, and guiding multi-disciplinary teams through transitions in a rapidly changing environment.
• Strategic capability to leverage and govern enterprise property technology suites (such as CAFM/CMMS, CAD, Building Management Systems, Syllabus Plus, and Archibus) to drive data-informed executive decisions, operational efficiency, and spatial optimization.
• Highly developed conceptual and analytical skills with a proven ability to formulate institutional policies, evaluate complex investment options, and provide authoritative inputs to corporate strategy development [79].
• Demonstrated success in championing an institutional, client-focused service culture and driving continuous service-improvement frameworks across complex operating departments.
• Outstanding executive people management skills, with a proven track record of recruiting, leading, mentoring, and inspiring high-performing, diverse, and multi-disciplinary management teams, fostering a culture of teamwork, psychological safety, and accountability.

More information is available in the Job Description.

Please note: This is a rolling recruitment process, and the position may close before the advertised closing date. We encourage candidates to apply early.