Relief Ward Clerk - Blacktown & Mount Druitt Hospitals

Southern NSW Local Health District; Blacktown City Council; On-site; AUD 30,000 - 60,000; Part time

Job summary

A regional healthcare provider is seeking a Relief Ward Clerk to support patients and families at Blacktown & Mount Druitt Hospitals. This part-time position includes collaboration with staff to enhance patient care and requires strong communication and clerical skills. Ideal candidates will have experience in a medical environment and be proficient with patient database systems.

Qualifications

• Demonstrated experience using patient database systems such as iPM or Cerner.
• Demonstrated clerical or administration experience in a health, hospital or medical environment.
• Demonstrated experience in dealing with patients/customers and their families/carers.

Responsibilities

• Provide safe and effective support to patients/clients and carers.
• Work collaboratively to support patient care.
• Develop systems that provide timely data for nursing staff.
• Provide professional customer service to families and patients.

Skills

Clerical experience in a medical environment

Strong verbal and written communication skills

Organisational and time management skills

Experience with patient databases (iPM, Cerner)

Ability to work in a multidisciplinary team

Customer service skills

Tools

Microsoft Windows

Outlook

Word

Excel

Job description

Relief Ward Clerk - Blacktown & Mount Druitt Hospitals

Support patients, carers and families with safe, effective care

Collaborate with staff to deliver high-quality patient support

Provide timely data and friendly service to enhance patient care

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 2
Remuneration: $32.30 - $33.37 per hour
Hours Per Week: 19 (Job Share may be considered for part time hours)
Location: Blacktown & Mount Druitt Hospitals

Where you\'ll be working

Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of \"better health services for the people of western Sydney and beyond\". and to the delivery of health care or related services in line with our core values of collaboration, openness, respect, and empowerment.

What you\'ll be doing

• To provide safe and effective support to the patients/clients and carers of Western Sydney Local Health Network.
• To work collaboratively to render the necessary assistance to support the provision of patient care.
• To develop and maintain systems that provide timely data and information to support the nursing staff in the provision of care.
• To provide friendly and professional customer service to families, carers and patients.

How to Apply

Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria

• Demonstrated experience using patient database systems such as iPM or Cerner.
• Demonstrated clerical or administration experience in a health, hospital or medical environment.
• Demonstrated experience using Microsoft Windows including Outlook, Word and Excel.
• Demonstrated experience in working in a fast paced environment with strong organisational and time management skills.
• Demonstrated experience in dealing with patients/customers and their families/carers.
• Demonstrated ability to work both autonomously and in a multidisciplinary team environment.
• Strong verbal and written communication skills.
• Demonstrated ability to maintain confidentiality and adhere to NSW Health policy.

Requisition ID: REQ610300
Applications Close: 6th October 2025

Need more information?

Find out more about applying for this position.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Blacktown hospital car parking allocation model is changing. There is a managed waitlist for parking for new staff commencing at Blacktown Hospital. This does not apply to staff with a disability parking permit.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.