Registered Nurse

HC Operating Pty Ltd; Sydney; Remote; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Shape clinical workflows

Meaningful, mission-driven work

Job summary

Everlab is seeking an on-call Registered Nurse to provide care via phone and telehealth for a doctor-led preventive health practice. You will review escalated pathology, imaging and microbiome results, follow up on GLP-1 medications, and manage recall and follow-up queues, escalating to doctors as needed.

You will also perform in-house pathology collection for corporate clients and contribute to the clinical workflow improvements within a fast-growing preventive health practice.

Qualifications

• Current general registration as a Registered Nurse with AHPRA.
• Bachelor degree in nursing or equivalent.
• At least 2 years post-registration clinical experience as a RN.
• Competence in venepuncture and pathology collection.
• Sound understanding of pathology and diagnostic results, clinical workflows and multidisciplinary care.
• Excellent written and verbal communication skills, including clarity by phone and in writing.
• Telehealth experience is desirable.
• Commitment to clinical governance, confidentiality and high-quality care.

Responsibilities

• Conduct structured telephone and video consultations regarding abnormal pathology results, imaging findings, microbiome results and care plan progress.
• Triaging escalated diagnostic results and clinical queries for doctor review.
• Monitor and evaluate patient progress against care plans, escalate when needed.
• Follow up patients on GLP-1 medications with scheduled calls, assess adherence and side effects.
• Provide health education and explain results and next steps to patients.
• Answer health questions via clinical chat service within RN scope, escalate to doctors as required.
• Perform venepuncture and pathology collection per infection control procedures.
• Manage recall and follow-up queues, including callbacks and follow-ups after results and consultations.
• Prepare pathology, imaging and diagnostic reports ahead of doctor consultations, ensuring accuracy.
• Maintain confidential clinical records of interactions, assessments and outcomes.
• Contribute to development of clinical workflows, protocols and escalation pathways; participate in governance activities.
• Collaborate with doctors and multidisciplinary team; maintain professional competence per Nursing and Midwifery Board of Australia standards.

Skills

Venepuncture

Clinical communication

Telehealth experience

Education

Bachelor degree in nursing

AHPRA registration

Job description

As the on-call Registered Nurse at Everlab, you will provide nursing care to the patients of a doctor-led preventive health practice, mainly by phone and through its telehealth platform. You will call patients about escalated pathology, imaging and microbiome results, follow up patients on GLP-1 medications, answer clinical queries through the practice's chat service and manage recall and follow-up queues, escalating to the practice's doctors where needed. The role also includes in-house pathology collection for corporate clients.

Benefits

Flexible working arrangements; working closely with Everlab's doctors and multidisciplinary care team; the opportunity to shape clinical workflows at a fast-growing preventive health practice; meaningful, mission-driven work in preventive healthcare.

Task & responsibilities

HC Operating Pty Ltd

As the on-call Registered Nurse at Everlab, you will provide nursing care to the patients of a doctor-led preventive health practice, mainly by phone and through its telehealth platform. You will call patients about escalated pathology, imaging and microbiome results, follow up patients on GLP-1 medications, answer clinical queries through the practice's chat service and manage recall and follow-up queues, escalating to the practice's doctors where needed. The role also includes in-house pathology collection for corporate clients.

Benefits

Flexible working arrangements; working closely with Everlab's doctors and multidisciplinary care team; the opportunity to shape clinical workflows at a fast-growing preventive health practice; meaningful, mission-driven work in preventive healthcare.

Task & responsibilities

• Conducting structured telephone and video consultations with patients regarding abnormal pathology results, imaging findings, microbiome results and progress against their care plans
• Triaging escalated diagnostic results and clinical queries, identifying abnormal or time-critical findings and prioritising them for review by the practice's doctors
• Monitoring and evaluating patient progress against doctor-developed care plans, identifying barriers to progress and escalating for clinical review where needed
• Following up patients prescribed GLP-1 medications through scheduled calls, assessing response, adherence and side effects, and escalating concerns to the prescribing doctor
• Providing health education to patients, including explaining their results and the next-step clinical recommendations made by the practice's doctors
• Responding to patients' health-related questions through the practice's clinical chat service, within the registered nurse scope of practice, and escalating to doctors where required
• Performing venepuncture and pathology collection, including in-house collection sessions for corporate clients, in accordance with infection control and specimen handling procedures
• Managing patient recall and follow-up call queues, including callbacks and scheduled follow-up after results and consultations
• Preparing and organising pathology, imaging and diagnostic reports ahead of doctor consultations, checking them for completeness and accuracy
• Maintaining accurate, contemporaneous and confidential clinical records of all patient interactions, assessments and outcomes, in accordance with privacy and clinical governance requirements
• Contributing to the development and continuous improvement of the practice's clinical workflows, protocols and escalation pathways, and participating in clinical governance activities including incident review and clinical audit
• Working collaboratively with the practice's doctors and the wider multidisciplinary care team, and maintaining professional competence in line with Nursing and Midwifery Board of Australia standards

Qualification & experience

• Current general registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA)
• Bachelor degree in nursing or an equivalent nursing qualification
• At least 2 years of post-registration clinical experience as a registered nurse, gained in Australia or overseas
• Competence in venepuncture and pathology collection
• Sound understanding of pathology and diagnostic results, clinical workflows and multidisciplinary care
• Excellent written and verbal communication skills, including the ability to explain clinical information clearly and empathetically by phone and in writing
• A high level of organisation, accuracy and attention to detail
• Confidence working across digital health platforms and operational systems; telehealth experience is desirable
• Commitment to clinical governance, confidentiality and safe, high-quality care

About Company

Everlab (HC Operating Pty Ltd) is an Australian doctor-led preventive health practice. It combines comprehensive health testing, including advanced blood testing and imaging, with personalised health plans prepared by its doctors and year-round clinical support, to help patients detect and reduce health risks early. Its services are available to patients across Australia.

Work Type: Full time

Salary: $85000-95000