Regional Radiology IT Systems Support Specialist

Keystone Radiology; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Travel and accommodation assistance

Supportive team environment

Job summary

Keystone Radiology in Ballarat is seeking an autonomous IT Systems Support Specialist to manage clinical technology across Ballarat, Bendigo and Shepparton. This hands-on role supports mission-critical imaging systems and user access.

You will be based at Ballarat with travel to Bendigo and Shepparton, with accommodation assistance provided. You will work closely with the Operations Manager, radiologists and external IT partners to ensure secure, reliable technology support.

Qualifications

• 3+ years’ experience in systems support, Tier 2 help desk, systems administration or a similar IT support role.

Responsibilities

• Clinical systems support: Maintain, troubleshoot and support core radiology applications such as Comrad RIS, InteleViewer, InteleConnect, PowerScribe.
• Diagnostic workstation and hardware management: Build, deploy and maintain diagnostic workstations, clinic peripherals and network hardware.
• User access and identity management: Create and manage log-ins, access, Microsoft 365, Active Directory and related accounts.
• DICOM and imaging workflow support: Assist with InteleViewer DICOM routing and troubleshooting.
• Teleradiology support: Support remote-reporting radiologists with secure home-office technology and VPN access.
• Escalation and vendor liaison: Coordinate with external MSPs, modality vendors and infrastructure partners.
• Security and continuity: Support privacy, cyber security, data protection and continuity requirements across sites.

Skills

Windows environments

Microsoft 365

Active Directory

VPNs

Networking fundamentals

Workstation support

DICOM routing

PACS/RIS

Tools

Comrad RIS

InteleViewer

InteleConnect

PowerScribe

Job description

Keystone Radiology in Ballarat is seeking an autonomous IT Systems Support Specialist to manage clinical technology across Ballarat, Bendigo and Shepparton. This hands-on role supports mission-critical imaging systems and user access.

You will be based at Ballarat with travel to Bendigo and Shepparton, with accommodation assistance provided. You will work closely with the Operations Manager, radiologists and external IT partners to ensure secure, reliable technology support.