Regional Manager - Military (Southern NSW / ACT)

APM; Canberra; On-site; AUD 140,000 - 190,000; Full time

Job summary

Acumen Health in Australia is seeking an experienced Manager to lead regional service delivery across a designated Defence region, guiding on- and off-base operations and ensuring contractual KPIs are met. You will build high-performing teams and strengthen relationships with Defence stakeholders to deliver sustainable outcomes for service members.

The role calls for strategic leadership, workforce planning, and accountability for safety, governance, and compliance.

Qualifications

• Minimum 5 years' experience within occupational rehabilitation, injury management, or similar.
• Strong leadership and people management capabilities.
• Proven ability to manage budgets and financial performance metrics.
• Current professional registration in an allied health discipline.

Responsibilities

• Lead regional service delivery operations to meet KPIs, service standards and compliance.
• Promote governance, safety and continuous quality improvement across settings.
• Build and maintain Defence stakeholder relationships; escalate complex issues.
• Coach and develop teams; oversee workforce planning and capability development.
• Oversee regional P&L, revenue, margin and EBITDA outcomes.
• Represent Acumen Health at customer meetings and contract reviews.

Skills

Operational leadership

People management

Stakeholder relationship building

Defence sector experience

Strategic planning

Education

Allied Health qualification with professional registration

Job description

Lead people. Deliver outcomes. Partner with Defence.

At Acumen Health, we're committed to making a meaningful difference in the lives of Australian Defence Force members and veterans. We're seeking an experienced and commercially minded Manager to lead both on and off base service delivery across a designated military region, supporting our Defence and rehabilitation contracts.

The opportunity

You’ll lead regional operations, build high-performing teams and strengthen Defence stakeholder relationships. Achieve sustainable outcomes for our military members.

• Lead, manage and report on regional service delivery operations to ensure contractual KPIs, service standards, and compliance requirements are achieved.

• Promote a strong culture of clinical governance, safety, and continuous quality improvement, ensuring relevant standards and regulatory requirements are met.

• Build and maintain strong relationships with ADF representatives (ie Commanding Officers, Health Centre Managers, Regional Rehab Managers). Act as the escalation point for complex customer or stakeholder issues.

• Lead, coach, and develop teams to achieve operational and strategic goals. Support workforce planning, recruitment, retention, and capability development initiatives. Foster a culture that promotes employee wellbeing, engagement, professional development, and workplace safety.

• Manage regional P&L performance, revenue, margin, and EBITDA outcomes ensuring commercial outcomes balance service quality outcomes.

• Represent Acumen Health at customer meetings, contract reviews, and industry forums.

About You

You are a strategic and influential leader who thrives in complex stakeholder environments and enjoys building capable, engaged teams.

To be successful, you'll bring:

• Tertiary qualifications in Occupational Therapy, Physiotherapy, Psychology, or another relevant Allied Health discipline with current professional registration
• Minimum 5 years' experience within occupational rehabilitation, injury management or similar
• Strong operational leadership and people management experience, with exceptional communication, coaching, and relationship-building skills
• Demonstrated success managing customers with a commitment to delivering high-quality outcomes for Defence personnel and veterans.
• Experience managing budgets, commercial outcomes, or financial performance metrics.

Why Join Acumen, part of the APM Group?

At Acumen, we believe our people are our greatest strength. You'll join an organisation that values strong leadership, collaboration, innovation, and meaningful work.

• The ability to work closely with Defence and veteran communities.
• Ongoing leadership development and career progression pathways.
• A supportive and values-driven culture.
• Access to all the resources and opportunities of the APM Group including the Fitness Passport program plus discounts at hundreds of retail outlets.

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose – to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

Ready to Make an Impact?

If you're an experienced leader in occupational rehabilitation, looking for a challenging and rewarding role where you can drive performance, lead exceptional teams, and contribute to positive outcomes for Defence members and Veterans, we'd love to hear from you.

We're committed to Equality, Diversity and Inclusivity. We welcome all people to join our team, including Veterans, people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person's uniqueness makes us even better at the work we do.