Regional Employment Coach - Wivenhoe Region

Family Services Australia; Lowood; On-site; AUD 70,000 - 85,000; Full time

Job summary

A leading community service provider is seeking a Regional Employment Coach to support Workforce Australia participants in developing their skills and independence. This role involves collaborating with Employment Coaches across multiple locations and requires demonstrated values in compassion and accountability. The ideal candidate will have at least 2-3 years of experience in employment services. An understanding of local agencies and strong communication skills are essential. This position will be based in Queensland with various community-focused benefits.

Benefits

Annual Training and Development Plan

Charity Salary Packaging

Paid Family Days

Employee Assistance Program

Company mobile phone and laptop

Qualifications

• Minimum of 2-3 years’ experience in employment services.
• Understanding of participant and employer challenges.
• Knowledge of local community agencies.
• Ability to coordinate services for participants.

Responsibilities

• Facilitate Workforce Australia participants' development.
• Assist Employment Coaches across multiple locations.
• Support continued growth of FSA sites.

Skills

Compassion

Accountability

Respect

Empowerment

Strong communication skills

Time management

Resilience

Job description

Regional Employment Coach - Wivenhoe Region

Family Services Australia (FSA) is seeking a motivated and energetic Regional Employment Coach (REC) to facilitate and encourage Workforce Australia participants to develop and enhance their independence, employment, social and life skills. The position will be supporting the region, based from Redbank Plains.

Working within FSA’s Integrated Employment Service Model framework, the REC will assist Employment Coaches and participants across multiple locations, filling in at sites on an as need basis due to planned and unplanned staffing vacancies. Our sites in the Wivenhoe region include Redbank Plains, Springfield, Lowood, Fernvale, Toogoolawah and Goodna.

The REC will assist with the continued growth of FSA site/s, which are shared with FSA Disability Employment Services at a number of sites and works with the FSA Health and Wellbeing Service Stream to build participant capacity.

Key Responsibilities and Requirements

The successful candidate will have:

• Demonstrated Values-Based employment history and approach showing Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity;
• Minimum of 2-3 years’ experience in employment services;
• An understanding of the issues/challenges facing participants and employers;
• Knowledge of local community agencies and the ability to identify and coordinate a range of appropriate services for participants;
• Strong communication and interpersonal skills with demonstrated exposure to challenging conversations with participants, stakeholders and employers;
• Ability to demonstrate self-reflection, resilience, and accountability within a dynamic case management role; and
• Excellent prioritisation and time management ability with a strong resilience, self-reflection and calmness when working in a dynamic target driven environment.

What We Offer

Benefits include:

• Annual Training, Learning and Development Plan;
• Charity Salary Packaging A$15,900 tax free;
• Receive Paid Family Days at Easter and Christmas that don’t affect your leave entitlements;
• Supervision De-briefing and Employee Assistance Program (EAP);
• Ongoing focus on learning and development through our Quarterly Community Support Framework (CSF) 360-degree appraisals
• Company mobile phone and laptop;
• Enjoy a professional, community-focused and supportive values-based team culture; and
• Remuneration based on your qualifications, skills, experience and value-add.

About the business

Family Services Australia (FSA) is a not-for-profit organisation offering a range of supportive and collaborative services for children, adolescents, and adults across six integrated service streams.

FSA is at an exciting time in its evolution as a leading Not for Profit (NFP) community service provider in Australia, expanding our Employment Services and Mental Health Support Services across the Ipswich, Gold Coast and Tweed regions.

We offer a unique continuity of care experience with multi-disciplined practice leaders and subject matter experts, where our whole Family Services team embody our core values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity, for Safer Children, Stronger Families. Keeping our staff and clients Safe, Well, Strong, and Connected.

As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.