Regional Employer Manager

Reed in Partnership; Ipswich City; On-site; AUD 80,000 - 114,000; Full time

Benefits offered by this job

25 days annual leave (pro-rata forpart

Professional & Personal Development F

Bi-annual pay reviews

More benefits on website

Job summary

Reed in Partnership is seeking a Regional Employer Manager to source placement opportunities for programme participants across Cambridge, Peterborough, Norfolk, and the Suffolk region. The role is office based, covering multiple employer markets with a focus on delivering high-quality placement services.

You will work in a people-centric environment, building strong relationships with employers, participants, and internal teams, to exceed contractual KPIs and deliver sustained job outcomes.

Qualifications

• More than a year of experience in a B2B sales environment in an account management or business development role.
• Experience working in a service delivery team where the delivery of services you sold is carried out by other individuals/teams.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum Grade B (or Level 2 qualification).
• Attributes include Achievement Orientation, Challenge and Resilience, Flexibility and Adaptability, Honesty and Integrity, Impactful Communication, Planning and Decision Making, Selling, and Influencing and Team Orientation.
• Willingness (and ability, e.g. access to own car) to travel locally.

Responsibilities

• Identifies placement opportunities for programme participants across multiple areas.
• Secures placements for all referred participants for 25 hours, six months (fully funded to the employer).
• Business Development: identifies new employer-led opportunities and expands existing accounts.
• Customer Service and Relationship Management: educates operations teams and participants about opportunities and ensures KPI-aligned delivery.
• Service Delivery and Recovery: ensures accurate data capture and timely communication to operations teams.
• Post Placement Service and Support: provides guidance with career coaches to ensure in-work adjustments when needed.

Skills

Business Development

Account Management

Negotiation

Communication

Relationship Building

Networking

Education

Two A-Levels or Level 3 Diploma

GCSE English (Grade B) or Level 2 literacy

Job description

Pay Range

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Job Description

Have you got great people skills and a passion for business development?

Would you like to work in a customer facing role and make a positive impact on people and their communities

Then consider the role of a Regional Employer Manager at Reed in Partnership!

This role is office based but will cover Cambridge, Peterborough, Norfolk & the Suffolk region.

Who we are:

Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Jobs Guarantee is a mandatory programme for 18-24 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.

What is the role about?

A Regional Employer Manager is responsible for the sourcing of placement opportunities for programme participants on Jobs Guarantee across multiple areas within the employer market, ensuring service levels exceed employers’ expectations. This involves securing placements for all participants referred to the programme 25 hours, paid for 6 months (fully funded to the employer).

Just some of your day-to-day responsibilities will include:

Business Development

• Identifying new business opportunities and converts effectively across multiple sites, explaining fully the placement opportunity to participants and selling in the participant and opportunity to the employer.
• Identifies other employer-led business opportunities when opportunities arise e.g. growth sectors
• Maximises on repeating business and developing existing accounts.

Customer Service and Relationship Management

• Educates operations teams and programme participants across multiple sites about opportunities available in key industry sectors.
• Ensures all recruitment placement services are delivered in accordance to Key Performance Indicators (KPIs) identified within contract criteria.
• Ensures employers’ requirements and expectations are met at all times via Reed in Partnership.

Service Delivery and Recovery

• Ensures information on placements are captured accurate on Reed in Partnership’s database system and that they are communicated promptly to the operations teams
• Offers the operations teams sufficient quality information to inform decision making on matching participants with Employers, including updating joint trackers
• Ensures all outstanding employer opportunities are highlighted to the operations teams.

Post Placement Service and Support

• In conjunction with Career Coaches, provides advice and guidance to ensure employers have sufficient understanding and access to support, to manage any in-work adjustments that may need to be made to accommodate participants with health conditions e.g., employer toolkits, management training etc.
• Provides feedback to operations teams in a format agreed with management.
• Collates and reports performance data to management team as and when required.

What’s in it for you?

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website

The role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values—Fair, Open & Honest, Take Ownership, and Work Together—guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• More than a year's experience of and track record of success working in a business-to-business sales environment in an account management or business development role.
• Experience of working as part of a service delivery team, in which the delivery of services you have sold is carried out by other individuals/teams with whom you have had to work effectively.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
• Regional Employer Managers’ attributes include Achievement Orientation, Challenge and Resilience, Flexibility and Adaptability, Honesty and Integrity, Impactful Communication, Planning and Decision Making, Selling, and Influencing and Team Orientation.
• Technical skills including good knowledge of local recruitment labour market, knowledge of employment legislation governing recruitment practices, analytical ability to use intelligence to maximise on business opportunities, very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills, ability to build professional relationships effectively.
• Personal interests including interest in people and willing to go the extra mile.
• Personal circumstances including willingness (and ability e.g., access to own car) to travel locally.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.