Refugee & Disability Employment Specialist

The SSI Group; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Meal & entertainment allowance

9-day fortnight

In-house training

Wellbeing programs

Job summary

The SSI Group invites applications for a Refugee & Disability Employment Consultant based in the Westgate region. This full-time role within the Inclusive Employment Australia program collaborates with Refugee Disability Employment Advocate, Refugee Disability Community Advocate, and Post Placement Support to deliver holistic, participant-centred employment services.

You will work with referred job seekers to identify goals, overcome barriers, deliver tailored support across job readiness,

Qualifications

• Qualifications in Community Services, Mental Health, or related fields.
• Strong communication and engagement skills.
• Experience in employment services or case management preferred.
• Comfortable in performance-driven environments and self-motivated to achieve goals.
• Digitally confident with Microsoft Office and navigating internal systems.

Responsibilities

• Support job seekers to identify employment goals and overcome barriers.
• Deliver one-on-one and group-based support across job preparation, placement and post-placement.
• Engage with employers to create tailored employment opportunities matching participant strengths.
• Connect participants to relevant training, interventions, and ongoing coaching.

Skills

Communication & engagement

Digital literacy

Self-motivated

Lived experience or cultural and lingu

Education

Qualifications in Community Services, Mental Health or related field

Tools

Microsoft Office

Internal systems

Job description

• Full-Time – Permanent role
• This role will be based in Goodna with the expectation to travel to Ipswich twice per week

About the Role

The Refugee & Disability Employment Consultant is a frontline role within the Inclusive Employment Australia (IEA) program. Reporting to the Hubs Manager, you’ll work collaboratively with the Refugee Disability Employment Advocate, Refugee Disability Community Advocate, and Post Placement Support teams to deliver holistic, participant-centred employment services.

In this role, you’ll work directly with referred job seekers to identify their employment goals and support them to overcome individual barriers using a strengths-based and holistic approach. Your focus will be on securing sustainable employment outcomes that align with each participant’s aspirations, abilities, and circumstances.

Operating across the full SSI IEA service delivery model, you’ll support participants in both flexible and intensive streams, adapting your approach throughout job preparation, placement, and on-the-job support phases.

Within the IEA DEED framework, you’ll ensure compliance with mutual obligations while maintaining strong participant engagement. You’ll also proactively engage in reverse marketing and job carving, working with employers to create tailored employment opportunities that match participant strengths.

Based in the Westgate region, the role includes delivering one-on-one and group-based support, connecting participants to relevant training, targeted interventions, and ongoing coaching. Through this integrated approach, you’ll empower individuals to build confidence, improve workforce readiness, and achieve meaningful, long-term employment outcomes.

We’re Looking for People Who:

• Hold qualifications in Community Services, Mental Health, or related fields (highly regarded)
• Are passionate about supporting people with disability to achieve long-term employment outcomes
• Have strong communication and engagement skills with the ability to build trust and meaningful connections
• Bring experience in employment services or case management (desirable but not essential)
• Are comfortable working in performance-driven environments and self-motivated to achieve goals
• Are digitally confident with sound skills in Microsoft Office and navigating internal systems
• Contribute your lived experience of disability or your cultural and linguistic background to help us better represent and support the diverse communities we serve.

Why Join Us?

You’ll be part of a respected organisation that’s committed to inclusive employment, professional growth, and community impact. You’ll thrive in a dynamic and supportive environment, working alongside people with disability to help shape their future careers.

• Salary packaging options for our full-time employees to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Access to meal and entertainment benefits of up to $2,650 through salary packaging
• Enjoy industry-leading working arrangements, including a 9-day fortnight for full-time employees, designed to support balance, wellbeing, and productivity
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety and wellbeing are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Child Safety

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety and wellbeing are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and Working with Children Check as a condition of employment. All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Diversity and Inclusion

SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

SSI is disability-inclusive and committed to ensuring an equitable and accessible application process for all candidates. We encourage applications from people of all abilities.

Our Talent Acquisition team can provide reasonable adjustments throughout the recruitment process to support candidates to participate fully and equitably.