Area Manager (Inclusive Employment Australia)

SSI; Cumberland; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Salary packaging benefits

Commitment to equity and inclusion

Résumé du poste

SSI Group in Australia is seeking an Area Manager to lead a geographically dispersed team delivering inclusive employment outcomes. You will oversee hubs across Central Western Sydney, Inner Western Sydney and Inner Sydney, ensuring service quality, compliance and strong stakeholder engagement.

The role emphasizes leadership, inclusion, and collaboration with employers and community partners to achieve targets and participant success.

Qualifications

• Demonstrated experience leading high-performing teams within employment services, disability services, community services or a related sector.
• Proven ability to drive operational performance and achieve KPIs, service targets and contractual outcomes
• Experience leading and developing geographically dispersed or multi-site teams.

Responsabilités

• Lead and develop a geographically dispersed team to deliver employment outcomes.
• Drive operational performance and achieve contractual, financial and service delivery targets.
• Foster a high-performing culture focused on accountability, continuous improvement and participant success.
• Build strong partnerships with employers, community organisations and government stakeholders.
• Ensure quality, compliance and risk obligations are consistently met across all service locations.
• Use data and insights to drive performance, improve service delivery and support strategic decision-making.

Connaissances

Leadership

Frontline management

Communication

Stakeholder engagement

Budget management

Local labour market knowledge

Inclusion & CALD focus

Formation

Tertiary qualifications in Business/Management/Community Services

Driver Licence

Description du poste

Area Manager (Inclusive Employment Australia)

Make a meaningful impact through leadership.

At SSI, we believe everyone should have the opportunity to participate fully in society and reach their potential. Through Inclusive Employment Australia (IEA), we support people with disability and refugee backgrounds to overcome employment barriers and build sustainable, meaningful careers.

We are seeking an experienced Area Manager to lead a high-performing, geographically dispersed team across hub, spoke and outreach services. You will drive service quality, operational and financial performance, people development, compliance and stakeholder engagement while delivering strong employment outcomes.

Working across Central Western Sydney region (Parramatta, Auburn, Merrylands), Inner Western Sydney (Ashfield & Burwood) and Inner Sydney (Marrickville)

Key Responsibilities

• Lead, inspire and develop a geographically dispersed team to deliver exceptional employment outcomes.


• Drive operational performance and achieve contractual, financial and service delivery targets.


• Foster a high-performing culture focused on accountability, continuous improvement and participant success.


• Build strong partnerships with employers, community organisations and government stakeholders.


• Ensure quality, compliance and risk obligations are consistently met across all service locations.


• Use data and insights to drive performance, improve service delivery and support strategic decision-making.

About You

You are an ethical, results-driven leader with frontline management experience and a record of building capable teams, delivering excellent customer service and achieving performance targets. You bring strong communication, business development and relationship-building skills, sound knowledge of local labour markets, and a customer-focused approach. Empathy, cultural awareness and commitment to inclusion are essential, particularly when supporting people from CALD, refugee or disability backgrounds. Experience in community advocacy, social services or employment programs is highly regarded.

• Demonstrated experience leading high-performing teams within employment services, disability services, community services or a related sector.


• Proven ability to drive operational performance and achieve KPIs, service targets and contractual outcomes


• Experience leading and developing geographically dispersed or multi-site teams.


• Strong stakeholder engagement skills, including building relationships with employers, community partners and government agencies


• Demonstrated experience managing budgets, resources and service delivery within a complex operational environment.


• Relevant tertiary qualifications in Business, Management, Community Services or a related discipline, or equivalent demonstrated experience, together with a current Driver Licence.

We offer:

• A purpose-driven organisation focused on social impact


• A collaborative and values-led culture


• Salary packaging benefits to increase your take-home pay


• A chance to work with passionate leaders who are committed to equity, inclusion and community impact.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety and wellbeing are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Child Safety

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive.

The safety and wellbeing of children and young people are embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people.

Candidates progressing to relevant opportunities may be required to undertake applicable pre-employment screening checks, which may include a National Police Clearance and Working with Children Check, as a condition of employment.

All staff who work on, support or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Diversity and Inclusion

SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

SSI is disability-inclusive and committed to ensuring an equitable and accessible application process for all candidates. We encourage applications from people of all abilities.

Our Talent Acquisition team can provide reasonable adjustments throughout the recruitment process to support candidates to participate fully and equitably.