Reddy Express Wonthella - Customer Service Representative

Reddy Express; Geraldton; On-site; AUD 45,000 - 55,000; Full time

Job summary

Reddy Express in Geraldton is seeking a Customer Service Representative to deliver outstanding guest experiences while keeping the store clean, stocked, and welcoming. This fast-paced role requires multitasking and strong time management to meet daily demands.

You'll work both independently and as part of a team, with availability for flexible hours including late nights, early mornings and weekends. Training will cover our product range and specials to help you assist guests effectively.

Qualifications

• Provides outstanding customer service
• Comfortable working alone as well as in a team
• Able to stand for long periods and may lift moderate to heavy items
• Available for flexible hours including late nights, early mornings and weekends
• Willing to learn and promote products and specials

Responsibilities

• Provide excellent customer service to guests
• Keep the store clean, stocked and welcoming for Guests
• Multitask and manage time effectively in a fast-paced environment

Skills

Customer service

Teamwork

Multitasking

Time management

Flexible hours

Job description

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

For the exciting opportunity to be a part of our amazing team, please apply today!

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.