Reddy Express Moorooduc - Customer Service Representative

Reddy Express; Melbourne; On-site; AUD 45,000 - 55,000; Full time

Job summary

Reddy Express Moorooduc is hiring a Customer Service Representative to deliver great guest experiences. You will help keep the store welcoming, assist with product promotion, and handle inquiries with professionalism.

This fast-paced role requires the ability to multitask, stand for long periods, and adapt to flexible hours, including weekends. Australian working rights and police clearance are required.

Qualifications

• Prior customer service experience preferred.
• Able to stand for long periods and perform light lifting.
• Willing to learn and promote products and specials.
• Available for flexible hours including late nights and weekends.
• Australian working rights and police clearance required.

Responsibilities

• Provide excellent customer service to guests.
• Keep the store clean, stocked and welcoming for customers.
• Assist with product promotions and upsell where appropriate.

Skills

Customer service

Teamwork

Time management

Flexibility

Physical stamina

Job description

Reddy Express Moorooduc - Customer Service Representative

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more excited time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.