Reddy Express Mango Hill - Customer Service Representative

Reddy Express; Brisbane; On-site; AUD 42,000 - 60,000; Full time

Job summary

Reddy Express Mango Hill in Brisbane area is seeking a Customer Service Representative to deliver exceptional guest experiences, maintain a clean and inviting store, and support daily operations in a fast-paced setting.

You will handle multiple tasks, adapt to shifting priorities, and demonstrate flexibility with hours including weekends and late shifts. Previous retail or guest-facing experience is advantageous.

Qualifications

• Provide outstanding customer service
• Work well in a team and also independently
• Stay on your feet for long periods and assist with lifting
• Flexible hours including weekends and late shifts

Responsibilities

• Provide great customer experiences and assist guests promptly
• Keep the store clean, stocked and welcoming
• Multi-task in a fast-paced retail environment

Skills

Customer service excellence

Teamwork

Time management

Job description

Reddy Express Mango Hill - Customer Service Representative

Reddy Express Mango Hill - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.