Reddy Express Lithgow - Customer Service Representative

Reddy Express; Lithgow City Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

A retail convenience store in Lithgow is seeking a Customer Service Representative to provide excellent customer experiences. Responsibilities include maintaining a clean and stocked store and managing time effectively. The ideal candidate is focused on customer service, willing to learn, and has the flexibility to work various shifts, including evenings and weekends.

Qualifications

• Must be focused on providing outstanding customer service.
• Comfortable working alone as well as within a team.
• Ability to handle moderate to heavy lifting and reaching.

Responsibilities

• Provide great customer experiences.
• Keep the store clean, stocked, and welcoming.
• Multi-task and manage time effectively.

Skills

Outstanding customer service

Teamwork

Ability to work alone

Flexible availability

Job description

Reddy Express Lithgow - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace.