Reddy Express Kotara - Customer Service Representative

Reddy Express; Newcastle; On-site; AUD 30,000 - 39,000; Full time

Job summary

Reddy Express Kotara is seeking a Customer Service Representative to deliver great guest experiences in a fast-paced retail environment. You will be the first friendly face, handle transactions, and assist shoppers with questions.

You should be comfortable standing for long periods, able to work flexible hours including nights and weekends, and eager to learn our range of products and promotions. The role requires teamwork, reliability, and a commitment to store standards such as cleanliness and

Qualifications

• Provide outstanding customer service.
• Capable of working alone and in a team.
• Able to stand for long periods and perform light to moderate lifting.
• Willing to work flexible hours including late nights, mornings, weekends.
• Willing to learn and promote products and specials.

Responsibilities

Skills

Customer service

Teamwork

Stamina

Flexible hours

Product knowledge

Job description

Reddy Express Kotara - Customer Service Representative

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.