Reddy Express Inverell - Customer Service Representative

Reddy Express; Inverell; On-site; AUD 45,000 - 60,000; Full time

Job summary

Reddy Express is seeking a Customer Service Representative to deliver outstanding guest experiences in a busy retail setting. You will help keep the store clean, organized and inviting, ensuring products and promotions are clearly presented.

This role requires the ability to multitask and work across shifts, including weekends and evenings, while learning our wide product range. Ideal candidates are enthusiastic about customer service, able to work both solo and as part of a team, and prepared

Qualifications

• Customer-focused service mindset.
• Ability to multitask in a fast-paced setting.
• Comfort with standing for long periods.
• Willingness to work flexible hours including late nights and weekends.
• Eagerness to learn and promote range of products and specials.

Responsibilities

• Provide excellent customer experiences and ensure the store is clean, stocked and welcoming for guests.

Job description

Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

You are focused on providing outstanding customer service You are comfortable working alone as well as within a team You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching. You have the availability to work flexible hours (including late nights, early mornings and weekends) Be willing to learn and promote our wide range of products and specials.

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.