Reddy Express Heatherton Rd - Customer Service Representative

Reddy Express; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Reddy Express on Heatherton Rd is seeking a Customer Service Representative to provide outstanding customer experiences, keep the store clean, stocked and welcoming for guests.

This fast-paced role requires multi-tasking and strong time management skills, with flexibility for evenings and weekends to meet guest needs.

Applicants must have Australian working rights and be able to provide a police clearance as part of pre-employment checks.

Qualifications

• Customer service experience preferred.
• Ability to work in a fast-paced environment.
• Willingness to learn product range.

Responsibilities

• Provide excellent customer experiences at the POS and store front.
• Maintain clean, stocked, and welcoming environment for guests.
• Handle multiple tasks and assist team as required.

Skills

Outstanding customer service

Teamwork & independence

Time management

Physical stamina

Flexible hours

Job description

Reddy Express Heatherton Rd - Customer Service Representative

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.