Reddy Express Cranbourne North - Customer Service Representative

Reddy Express; Shire of East Gippsland; On-site; AUD 42,000 - 56,000; Full time

Job summary

Reddy Express Cranbourne North is seeking a Customer Service Representative to deliver outstanding guest experiences in a fast-paced store environment. The role focuses on customer service, store presentation, and creating a welcoming atmosphere for shoppers.

You will keep the store clean, stocked, and inviting while handling multiple tasks with accuracy. Flexibility with hours, including late nights and weekends, is required; training on products and promotions will be provided to enhance

Qualifications

• Demonstrated ability to deliver outstanding customer service.
• Able to work alone and in a team.
• Willing to perform moderate to heavy lifting.
• Available for flexible hours, including weekends.

Responsibilities

• Provide great customer experiences and greet Guests.
• Keep store clean, stocked and welcoming.
• Multitask and manage time effectively in a fast-paced environment.
• Assist with product knowledge and promotions.

Skills

Outstanding customer service

Team player

Time management

Flexible hours

Physical fitness

Job description

Reddy Express Cranbourne North - Customer Service Representative

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.