Reddy Express Alice Springs Truck Stop - Customer Service Representative

OTR; Alice Springs; Sur place; AUD 50 000 - 70 000; Plein temps

Résumé du poste

OTR's Reddy Express in Alice Springs seeks a Customer Service Representative to deliver friendly, efficient service at the counter and ensure the store stays clean, stocked and welcoming for guests.

You'll need to thrive in a fast-paced environment, be able to multitask, and work flexible hours including weekends. No prior retail experience required; training provided to help you promote our range of products and specials.

Qualifications

• Demonstrated commitment to high-quality customer service.
• Able to work alone or in a team.
• Comfortable with standing for long periods and occasional heavy lifting.
• Willingness to learn and promote products and specials.

Responsabilités

• Provide great customer experiences at the store counter.
• Keep the store clean, stocked and welcoming for guests.
• Handle fast-paced tasks and multitask to manage time effectively.

Connaissances

Outstanding customer service

Team and independent work

Stand for long periods

Flexible hours including weekends

Product knowledge willingness to learn

Description du poste

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.