Recovery & Housing Support Worker - Cairns

Mission Australia; Cairns Regional; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Counselling and chaplaincy support

Volunteering opportunities

Additional leave options

Job summary

Mission Australia in Cairns is seeking a Recovery Worker to provide intensive case management and personalised support for residents at Douglas House, a 22-bed supported accommodation service. You will work within a residential setting to help residents achieve stability, wellbeing and pathways to independent living.

Engagement with housing, health and community services, trauma-informed practices and strong documentation are essential.

Qualifications

• Relevant experience providing intensive case management and client advocacy.
• Experience supporting people experiencing homelessness or complex needs.
• Knowledge of trauma-informed and strengths-based practice.
• Current First Aid & CPR certification or willingness to obtain.

Responsibilities

• Provide intensive case management and individualised support to residents.
• Develop and implement support plans reflecting client goals and needs.
• Deliver recovery-oriented, trauma-informed, and culturally responsive practices.
• Advocate for residents and connect them with housing, health and community services.
• Support residents transitioning to independent living and sustainable housing outcomes.
• Participate in case conferences and collaborate with internal and external stakeholders.
• Maintain accurate case notes, client records and reports.
• Contribute to a safe, supportive and positive team environment.

Skills

Case management

Communication

Relationship-building

Risk assessment

Administrative skills

Driver Licence

First Aid & CPR

Education

Cert IV / Diploma / Degree in Community Services

Job description

Mission Australia in Cairns is seeking a Recovery Worker to provide intensive case management and personalised support for residents at Douglas House, a 22-bed supported accommodation service. You will work within a residential setting to help residents achieve stability, wellbeing and pathways to independent living.

Engagement with housing, health and community services, trauma-informed practices and strong documentation are essential.