Receptionist - Wyoming

Hanover Insurance Group, Inc.; Gosford; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Uniform provided

Employee benefits

Dental discounts

Competitive hourly rate

20% off dental treatments

Fitness Passport

Employee Assistance Program

Health insurance discounts

Job summary

ForHealth Group is seeking a casual dental receptionist to join our Wyoming practice in New South Wales. You will be the first point of contact, greeting patients, managing appointments, and delivering high-quality front-desk service in a busy environment.

The role offers a friendly team, uniform provided, and benefits aimed at supporting wellbeing, including dental discounts, health-insurance discounts, Fitness Passport, and an Employee Assistance Program.

Qualifications

• Exceptional customer service skills with previous customer service experience.
• Excellent communication skills and a professional telephone manner.
• Detail-orientated and able to multitask.
• Able to work as part of a multifaceted team and independently.
• Neat and professional presentation.

Responsibilities

• Greet patients and welcome them into the Centre.
• Collect and enter patient details into the database.
• Schedule appointments when required.
• Answer telephone calls and enquiries.
• Administration support and other ad hoc duties.

Skills

Customer service

Communication skills

Detail oriented

Multitasking

Teamwork

Professional presentation

Job description

About Us

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Dental Receptionist to join our Wyomingpractice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You

• Stand out with a provided uniform that reflects your professionalism.
• Employee benefits to support your mental and physical wellbeing.
• Enjoy dental discounts for both you and your loved ones.
• Reap the rewards of a competitive hourly rate.

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.
• 20% off dental treatments for you and your family
• Fitness Passport – discounted gym access
• 24/7 Employee Assistance Program
• Health insurance discounts

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values) 10 things that make us tick | ForHealth