Receptionist/Guest Relations

CBRE Group, Inc.; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Free training

Professional support

Global leader

Job summary

CBRE Group, Inc. in Brisbane is seeking flexible workers for frontline roles across our client accounts, including Concierge, Receptionist and Workplace Experience Coordinator. These positions offer part-time or full-time availability to suit your schedule.

You will be the first point of contact, welcome staff and guests, and support day-to-day operations. Strong customer service and Microsoft Office skills are valued, with training and professional support provided.

Qualifications

• Experience in customer service and front-of-house roles in a professional/corporate setting.
• Demonstrated ability to manage time and priorities to meet deadlines.
• Strong communication and teamwork skills.

Responsibilities

• Be the heart of the workplace and first point of engagement with customers.
• Welcome and greet staff and guests on arrival.
• Elevate the customer experience through front of house activities.
• Support the Facilities team with day-to-day site operations.
• Handle administrative tasks and role variety from Concierge to Workplace Experience Coordinator.

Skills

Customer service

Front of house

Time management

Microsoft Office

Problem solving

Tools

Microsoft Word

Excel

Outlook

Job description

• Join CBRE a global leader in Commercial Real Estate
• Work Your Way to suit your schedule
• Career path opportunities
• Brisbane | Land of the Turrbal Tribe

Looking to transfer your skills and have flexibility to suit your lifestyle?

Are you looking for a pathway into something different and a work schedule that suits the days you want to work?

We are interested in people after casual work in the corporate sector to join our Work Your Way community to provide regular leave cover for a variety of different roles across our client accounts (well-known brands you will know!).

It's your dedication to customer service, exceptional work ethic and strong people skills, give you everything you need to deliver an amazing guest experience in a new environment—the workplace.

The Opportunity:

• Be the heart of the workplace and first point of engagement with customers
• Welcome and greet staff and guests on arrival
• Elevate the customer experience every day through front of house activities
• Regain work-life balance and work the days that suit your schedule
• Support the Facilities team with day to day operations of the site
• Manage and complete administrative tasks required
• Roles available range from Concierge, Receptionist to Workplace Experience Coordinator
• We are looking for people with both part time and full time availability

Our ideal person is someone who:

• Confident in performing administrative tasks and working collaboratively
• Experience in customer service and/or front of house / client facing in a professional / corporate environment
• Is dedicated to exceptional customer service and has a customer centric approach to all tasks
• Excellent time management and organization skills with the ability to manage workflow and priorities and meet deadlines.
• Ability to think quickly on their feet and problem solve
• Intermediate skill level in core Microsoft Packages – Word, Excel and Outlook
• Previous experience in facilities, property, or corporate related role not essential but desired

What’s in it for you?

• Earn money while making invaluable industry connections
• Gain hands-on experience across a range of different clients we serve
• Rewarding career development opportunities across CBRE with free training and ongoing professional support
• Being part of global leader who is dedicated to recognising and rewarding our employees in-line with the Company’s RISE Values

Join our Community of Flexible Workers

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.

Our roles are full of opportunity, experience, and collaboration. If you haven’t followed a traditional journey to get where you are, that’s okay. We value all types of experience— the diversity and variety is what makes us unique.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you!