Receptionist and Administration Officer

ROBERT WALTERS AUSTRALIA; Adelaide; On-site; AUD 50,000 - 60,000; Full time

Job summary

A community-focused organization in Adelaide CBD is seeking a dependable Receptionist and Administration Officer. You will manage front-desk responsibilities and support administrative tasks in a collaborative environment. Ideal candidates should possess strong communication skills, experience in reception or administration, and proficiency in Microsoft Office Suite. This permanent role emphasizes a supportive team culture and personal enrichment through training opportunities.

Benefits

Training opportunities

Supportive team culture

Qualifications

• Proven experience in reception or administration, or relevant experience in hospitality or retail.
• Excellent verbal and written communication skills.
• Strong organisational abilities with high attention to detail.

Responsibilities

• Greet visitors warmly and assist with sign-in requirements.
• Manage walk-ins and calls on a single phone line.
• Oversee internal and external inboxes, responding promptly to inquiries.

Skills

Interpersonal skills

Organisational abilities

Communication skills

Typing skills

Tools

Microsoft Office Suite

Outlook

Job description

Overview

The Catholic Archdiocese of Adelaide is a welcoming and inclusive community, deeply rooted in faith and dedicated to serving South Australians. With a rich history and a mission to inspire hope, the Archdiocese supports individuals and families through education, social services, and spiritual care. Guided by values of compassion, collaboration, and integrity, it plays a vital role in fostering growth and connection within the community. Key initiatives within the Archdiocese include Catholic Education SA, Centacare, and Pastoral Care Services. The Diocesan Liturgical Commission also contributes to enriching worship practices and education in liturgy. Joining the Catholic Archdiocese of Adelaide means becoming part of an organization that makes a difference through meaningful career opportunities or impactful initiatives.

The Archdiocese is seeking a dependable and personable Receptionist and Administration Officer to join their team in the Adelaide CBD. This permanent, full-time role offers the opportunity to be the first point of contact for visitors, staff, and stakeholders, ensuring professional and caring interactions. The position combines front-desk responsibilities with varied administrative tasks in a collaborative and inclusive environment.

What You’ll Do

Reporting to the Office Manager, you will serve as the welcoming face of the organization while supporting daily operations through reception duties, administrative tasks, and project-based work as required. Your ability to manage bookings, maintain databases, and support both visitors and internal teams will be key to creating a professional and organized environment. You’ll have opportunities to develop industry knowledge and play an integral part in supporting the team’s success.

• Greet visitors warmly, assist with sign-in requirements, and direct them to the appropriate areas.
• Manage walk-ins and calls on a single phone line, triaging inquiries effectively.
• Oversee internal and external inboxes, responding promptly to inquiries and referring external queries to the correct department.
• Production and distribution of weekly newsletter.
• Organize meeting room bookings and car park reservations.
• Run errands as requested and assist with lodgement of paperwork.
• Maintain communal spaces such as meeting rooms and three kitchens, ensuring they are tidy, functional, and well-stocked.
• Order stationery and amenities as needed; manage keys and oversee couriers coming in/out.
• Provide project-based administration support to the team as required.
• Perform database maintenance tasks including updating information.
• Manage mail distribution and assist with ad hoc admin duties as required.

What You Bring

To excel in this role, you’ll bring proven experience in reception or administration, or relevant experience in administrative roles within hospitality or retail sectors. Your strong interpersonal skills will shine through every interaction, and your ability to manage multiple priorities with accuracy will set you apart.

• Proven experience in a reception, administrative position, or a role within retail or hospitality that showcases strong administrative skills.
• Proficiency in Microsoft Office Suite (Word, Excel) and Outlook, with the ability to learn new systems.
• Excellent verbal and written communication skills and the ability to converse with people from diverse backgrounds.
• Strong organisational abilities with high attention to detail.
• Flexibility and adaptability to respond positively to shifting priorities or unexpected situations.
• A collaborative mindset combined with the ability to work independently when required.
• Professional presentation reflecting respect towards all individuals encountered throughout the workday.
• Fast and accurate typing skills to support efficient workflows and quality documentation.
• Commitment to upholding confidentiality while appreciating the Catholic ethos that guides this faith-based organization.

Must have or be willing to apply for a National Police Check and Working with Children’s Check.

What Sets Us Apart

The Archdiocese is located centrally in Adelaide’s CBD and offers training opportunities designed for skill enhancement and personal enrichment. It emphasizes a supportive, team-based culture and the opportunity to contribute to a meaningful mission every day.

About the job

Contract Type: Permanent

Specialism: Secretarial & Business Support

Focus: General Administration

Industry: Admin and Secretarial

Workplace Type: On-site

Experience Level: Associate

Location: Adelaide CBD