Receptionist /Administrator

Randstad; Darwin; On-site; AUD 60,000 - 70,000; Full time

Job summary

A reputable firm in Darwin is seeking an experienced Receptionist/Administrator to join their team. This role involves serving as the first point of contact for clients, handling inquiries, and performing general office management tasks. The position offers an annual salary of $60,000 to $70,000 plus superannuation, with a commitment to providing excellent customer service.

Benefits

Permanent position with a reputable firm

Qualifications

• Experience handling calls in an office environment.
• Proven experience in administrative roles.
• General accounting knowledge is desirable.

Responsibilities

• Serve as the first point of contact for routine client inquiries.
• Handle inbound and outbound calls and emails.
• Create and manage digital and hard copy filing systems.

Skills

Organizational skills

Professional phone manner

Customer service

Job description

Salary: AUD60000 - AUD70000 per annum + 11.5% Superannuation

• 60K to 70K + Super

Work hours: Mon - Thurs 8.00 am - 5.00 pm | Fri 8.30 am - 3.00 pm

• Darwin Based

Are you an experienced receptionist or an administrator looking to move into a reception role?

This is a great opportunity to join a local firm working in an environment that is collaborative and supportive.

About Your New Role

As the dedicated Receptionist/Administrator, you will serve as the first point of contact for the office.

Your responsibilities will include taking phone enquiries from clients, handling walk-in inquiries, and performing general office management tasks. You will maintain ongoing communication with clients, provide updates, and address requests to ensure they feel informed and supported. Key duties include:

• Serving as the first point of contact for routine client inquiries, handling inbound and outbound calls and emails to ensure timely responses.
• Answering the phone and directing calls to the correct offices.
• Greeting clients and visitors, directing them to meeting rooms.
• Creating and managing digital and hard copy filing systems.
• Printing and photocopying office documentation.
• Maintaining up-to-date internal phone and email contact lists.
• Collecting mail from the post office and completing daily banking tasks.

What You Will Need to Succeed

As the first point of contact, a commitment to high-level customer service is essential. We want our customers to be greeted with a friendly, smiling face and a helping hand. To be successful in this role, you will need:

• Very strong organizational skills.
• A professional phone manner.
• Experience handling calls in an office environment.
• Proven experience in administrative roles.
• General accounting knowledge is desirable.

What You’ll Get in Return

• Annual Salary: $60,000 to $70,000 plus superannuation.
• Opportunity: Permanent position with a reputable firm.

If you feel you have the skills and experience to be a success in this role, apply now with a current resume. For more information or a confidential discussion about your next career move, please contact Jemma at [e-mail] or on 0467 962 096.