Receptionist Administrative Support

Verto; Newcastle-Maitland; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Salary packaging

Meals and Entertainment tax free

5 weeks annual leave

Leadership programs

Salary continuance insurance

Formal qualifications access

Employee Assistance Program

Job summary

VERTO in Raymond Terrace is seeking a full-time front desk receptionist to be the first contact for customers accessing VERTO services. You will manage client flow, deliver high-quality customer service, and support our employment services teams to help candidates secure sustainable local employment.

Responsibilities include answering enquiries, maintaining the reception area, filing and archiving sensitive documents, with opportunities for internal training and qualifications.

Qualifications

• Strong customer service and communication skills for client interaction.
• Excellent time management and organisational abilities.
• Ability to work in a busy, changing environment and support teams.
• Good admin skills and basic computer literacy.
• Experience in employment or community services is desirable but not essential.
• NSW driver's licence is required.

Responsibilities

• Deliver outstanding customer service and be the first point of contact for VERTO clients.
• Manage front desk reception duties and attend to enquiries by phone and in person.
• Support employment services teams to assist candidates with local employers.
• Maintain the training room and office facilities and handle file management.
• Complete administrative tasks and archiving as required.

Skills

Customer service

Communication skills

Time management

Organisational skills

Administrative skills

Teamwork

Tools

Computer literacy

Job description

Full time position based in Raymond Terrace

As the front desk receptionist, you'll be the initial point of contact for customers accessing VERTO services at our Raymond Terrace office. You'll manage client flow, ensure excellent customer service, and support our employment services teams in assisting candidates to secure sustainable employment with local employers.

About the role…This role will require you to:

• Deliver outstanding customer service
• Be the first point of contact for clients & customers of VERTO
• Complete front desk receptionduties
• Complete administrative duties
• Attend to customer enquiries over the phone and front counter
• Maintain training room and office facilities
• Complete sensitive file management and archiving

What we offer….

• Salary packaging with up to$15,900 tax freeoptions.
• Additional$2,650 Meals and Entertainment tax freesalary packaging benefits
• Above award leave entitlements including5 weeks annual leave.
• Internal traineeship and leadership programs
• Salary continuance insurance
• Access to company sponsored formal qualifications.
• Access to free counselling though our Employee Assistance Program

About you…To be successful in this exciting and rewarding role you will have the following:

• Highly developed communicationskills and the ability to assist our clients and employers
• Excellent time management and organisational skills
• Ability to thrive in a busy, rapidly changing environment
• Great team work ethic
• Good administrative skills and computer literacy
• Knowledge of employment or community services industry is desired but not essential.
• A current NSW drivers' licence

About us....

VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:

• Employment Services
• Indigenous Services
• Community Services
• Tenants Advice & Advocacy
• Training
• Financial Counselling

We are an equal opportunity employer and encourage applications from culturally diverse backgrounds. All VERTO team members share responsibility for the safety and well-being of the people who engage with us.

Interested?

Click'Apply Now'to submit your application. Be sure to include a tailored resume suited to this role.

Successful candidates will need to provide:

• Working with Children check
• National Police Check
• Right to Work Check
• Current Drivers Licence
• myID

Need more information….

Contact Human Resources on 0408-278-754 or**@verto.org.au for a confidential discussion. Alternatively see our website at https://www.verto.org.au/

Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au/

Applications will close:The selection process will commence upon the receipt of applications & will close at 9am Monday the 19th of October 2026or prior, if a suitable candidate is found.

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