Receptionist & Administration Assistant

Barry Nilsson; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employer of Choice

9.5-day fortnight

BNWell wellbeing program

Performance bonus

Volunteer leave

Parental leave 26 weeks

Job summary

Barry Nilsson, a leading national law firm, is seeking a professional Receptionist & Administration Assistant to join their Melbourne team on a full-time, onsite basis. You will manage day-to-day front-of-house duties, support the office with administrative tasks, coordinate meeting rooms and events, and liaise with staff and clients to ensure a seamless client experience.

The role requires strong organisation, excellent communication, and a collaborative approach to contribute to an inclusive

Qualifications

• High attention to detail and organisational skills.
• Excellent verbal and written communication with diverse stakeholders.
• Proactive, takes ownership and supports team members.

Responsibilities

• Provide professional front-of-house services including greeting clients and directing them to staff.
• Maintain reception, kitchen, meeting rooms and common areas to a high standard.
• Answer incoming calls, screen and transfer, respond to inquiries.
• Manage and schedule meeting room bookings and coordinate catering for meetings.
• Oversee IT equipment in meeting rooms and escalate issues when needed.
• Handle mail, couriers, deliveries and faxes.
• Scan, print, file and photocopy documents; manage office supplies.
• Provide administrative and operational support to the Melbourne office and teams.

Skills

Front-of-house

Office administration

Communication

Event support

Tools

Microsoft Office

Job description

About Us

Welcome to Barry Nilsson. For 60 years, we’ve been shaping a better experience for our clients and our people. What sets our firm apart is not just what we do, but who we are: a team known for its collaborative spirit and commitment to excellence, inclusion, and innovation. As an award-winning national law firm, we’ve built a culture that empowers you to not only grow your career, but be your authentic self while you do it.

About the Team

Our Melbourne Operations team is a close‑knit and collaborative group responsible for the day‑to‑day running of the office. The team comprises our Office Manager and two Office Clerks who work closely together to ensure a seamless and professional experience for our people and clients.

About the Role

An engaging and rewarding opportunity has arisen for a professional and enthusiastic Receptionist & Administration Assistant to join our Melbourne team on a full-time basis, working onsite from our CBD office. This role is responsible for the day-to-day management of reception and front-of-house services while also providing administrative support across the office and broader Business Services function.

Duties of this role will include:

• providing professional front-of-house services (including greeting clients and visitors and directing them to appropriate staff, issuing visitor passes, and booking desks);
• ensuring the reception area, kitchen, meeting rooms, and photocopy areas are maintained to a high standard (including emptying the dishwasher and general tidiness);
• answering incoming phone calls across all offices, screening and transferring calls, and respond to general inquiries;
• managing and scheduling meeting room bookings, and preparing meeting rooms for client and internal meetings, including coordinating food and beverages;
• overseeing meeting room IT equipment and escalating any issues;
• handle incoming and outgoing mail, couriers, deliveries, and faxes;
• scanning, printing, filing and photocopying digital and physical documents;
• stocktaking and ordering kitchen and office supplies;
• processing and recording invoices;
• liaising with building management and the loading dock as required;
• organising catering and assisting with internal and external events and firm initiatives;
• collaborating with the Office Clerks to provide coverage during breaks and planned absences;
• providing backup support to the Office Clerk role as required; and
• providing administrative and operational support to the Melbourne office, including Principals, lawyers and staff, as well as National Business Services Managers and their teams, as required.

About You

• you are highly organised, have strong attention to detail and can effectively manage competing priorities;
• you have excellent verbal and written communication skills and enjoy building positive relationships with a broad range of stakeholders;
• you are proactive, take ownership of your work and demonstrate initiative when supporting others; and
• you are a collaborative team player who enjoys contributing to a positive and inclusive workplace culture.

Benefits of Working with Us

• been acknowledged as an ‘Employer of Choice’ for the last 8 years;
• a supportive environment where managers genuinely care about your wellbeing;
• progressive policies including a 9.5-day fortnight, purchase of leave options, volunteer leave, and a public holiday swap policy;
• an annual performance bonus scheme designed to recognise and reward strong performance;
• access to our Health & Wellbeing program, BNWell, which supports the mental, physical and financial wellbeing of our people including a yearly health & wellbeing allowance and a health & wellbeing leave day; and
• ashared care parental leave policy offering 26 weeks of paid leave with no primary/secondary carer distinction.

Ready to Go Further?

From your first day, expect to be embraced for who you are – because we’re a firm defined by our people. Step into a workplace where individuality is celebrated, ambitions are realised, and collaboration drives success. At Barry Nilsson, it’s about being you and going further.

Applications close 11.59pm, Sunday 1 November 2026.

Barry Nilsson is committed to building a diverse, inclusive and flexible workplace where all of our people are supported to be their authentic selves, valued for their unique contributions, rewarded fairly, connected to colleagues, and empowered to achieve their full potential. We welcome applications from Aboriginal & Torres Strait Islander peoples, LGBTIQ+, as well as people of all ages, genders, abilities and cultures. Feel free to chat to the recruiter for this position regarding any accommodations or adjustments you may require to the role or the recruitment process to ensure your equitable participation.

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