Receptionist / Administration Assistant

NGARE EMPLOYMENT SOLUTIONS PTY LTD; City of Brisbane; On-site; AUD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking organization as an Administration Assistant, where you will play a vital role in supporting the training centre's operations. In this dynamic position, you will contribute to the smooth running of administrative tasks, ensuring that student enrolments and documentation are handled with precision and care. This innovative firm values flexibility and inclusivity, offering a supportive team environment where your efforts directly impact the transition to renewable energy systems. If you are detail-oriented and thrive in a collaborative setting, this is the perfect opportunity to further your career while making a meaningful contribution to a sustainable future.

Benefits

Flexible Work Arrangements

Employee Benefits

Learning & Development Opportunities

Inclusive Workplace

Diversity and Opportunity for All

Qualifications

• Proven ability to establish and support customer/student relationships.
• Strong skills in Microsoft Office with high attention to detail.

Responsibilities

• Provide administrative support for the training centre efficiently.
• Co-ordinate student enrolments and ensure accurate data entry.

Skills

Customer Relationship Management

Administrative Skills

Microsoft Office Suite

Attention to Detail

Teamwork

Education

Experience in Administration

Training/RTO Organisation Experience

Understanding of ASQA Standards

Tools

Student Database

Document Management Systems

Job description

• Full-time permanent roles based at North Lakes - Brisbane
• Flexible, inclusive and supportive team environment
• Immediate Start - Apply today to join a growing ASX listed RTO

Competency Training (RTO#31299)

Is an industry leading training brand owned by Verbrec, with training facilities in Perth, Brisbane and Adelaide. We deliver and manage on-site training for some of the largest companies and projects nationally and globally. We specialise in training and assessment for the Construction, Mining & Resources, Oil & Gas, Engineering and Electrical sectors.

Make a real impact

At Verbrec, you will get to directly influence the transition to renewable energy systems and decarbonisation. Help us as we become a recognised partner for a sustainable future while enabling our clients and their customers achieve their energy transition objectives.

With over 400 dedicated team members operating out of locations across Australia and New Zealand, Verbrec is an ASX listed company (ASX: VBC) providing industry leading engineering, operations and training services across the entire asset lifecycle, with a significant focus on growth into new and existing industries.

We take pride in our focus on safety, while driving a strong people-focused culture to make transformations toward a sustainable and smart future.

We are problem solvers

It’s rewarding to be part of Verbrec, a place for creative thinkers with innovative technical solutions, who are active in enabling a sustainable future for our clients.

Our role

The Administration Assistant is required to contribute to the provision of quality service by providing administrative support for the training centre in a professional and efficient manner. You will demonstrate initiative and work as an enthusiastic team member in accordance with the training centre’s office routines and procedures, keeping in mind the overall business objectives.

• Answering telephone calls and customer inquiries as required
• Support the office with general administrative tasks
• Ensure accurate data entry for student enrolments, funding contracts, resulting, attendance, and award issuance
• Co-ordinate the enrolment of students into training courses using the Student Database and online enrolment systems.
• Checking learners meet the correct pre-requisites for the relevant accreditation issuance in line with Regulations
• Collating all assessment and pre-requisite documents that form part of the final portfolio to issue a student with accreditations
• Filing and storing learner assessment and certification documents in the database
• Consistent monitoring of data collection, and provide support for monthly/annual reporting

About you

This role will be based in our Brisbane office and to be successful, you must have the following:

• Demonstrated ability to establish and support customer/student relationships
• Exposure to administration, training and document management systems or databases
• Strong skills in the Microsoft Office suite with high attention to detail
• Strong attention to detail
• Preferred experience working in a Training/RTO organisation as an administrator (desirable)
• Understanding of ASQA standards & RTO compliance highly desirable (desirable)
• Experience working in a team environment where positive communication and teamwork are paramount.

We are agile

People in our organisation are always moving, always progressing, so we don’t get bogged down in bureaucracy. We get that the 9-5 isn’t for everyone, so we’re open to hearing what flexible arrangements work for you.

The new Verbrec brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.

Our Vision - Meeting the future by engineering transformative solutions through full project and asset lifecycles.

Our Promise to You - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace, and we believe in diversity and opportunity for all.

Visit us at https://verbrec.com/join-our-team/ to learn about Employee Benefits, Learning & Development opportunities, our projects and other perks we offer to our employees at Verbrec.

*Aboriginal and Torres Strait Islander candidates are encouraged to apply*

9 January 2025Brisbane Queensland, AustraliaFull TimeAdministration & Office SupportAdministrative Assistants