Receptionist (0.6 – Part-time)

Structerre Consulting Engineers; City Of Stirling; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading engineering consultancy in City of Stirling seeks a part-time receptionist. You'll manage incoming calls, provide customer service, and support administrative duties in a nurturing environment. The ideal candidate will have over 3 years of receptionist experience, exceptional communication skills, and the ability to multitask effectively. Join a supportive team with great benefits and a positive culture.

Benefits

Employee Assistance Program

Professional development programs

Positive workplace culture

Employee discounts

Qualifications

• 3+ years of experience in a receptionist position is a must.
• A high level of customer service is required.
• Exceptional communication skills and personal polish are essential.

Responsibilities

• Respond to a high volume of incoming calls (300+ per day).
• Provide impeccable customer service to clients visiting reception.
• Manage the reception area, boardroom and meeting rooms.

Skills

Customer service

Communication skills

Self-organisation

Basic computer skills

Job description

Are you passionate about being the first smiling face that clients encounter? Do you thrive in a close-knit, supportive team that values camaraderie and unity? If so, then this is the job for you!

Who are we?

Structerre Consulting is a leading National Structural, Civil and Geotechnical engineering consultancy that has been in the industry for 40 years. With our client focus, we are constantly achieving and continuing to grow. We are committed to retaining highly skilled and motivated staff by providing challenging work and opportunities for personal and professional growth.

Benefits and Culture

At Structerre Consulting, we believe that the people we employ are what make us the great company we are today. We offer many benefits to staff, including:

• Employee Assistance Program and self-care programs.
• Access to a range of internal and external professional development programs.
• Positive and nurturing culture with a full social calendar.
• Recognition, rewards, and mentorship from exceptional leaders.
• Work-life balance.
• Exclusive employee discounts.
• Meaningful, rewarding career in a supportive team.

The Opportunity

In this role, you'll be at the forefront of our organisation, playing a pivotal role as a part-time receptionist to effectively carry out all main reception and relevant administrative duties in a timely and accurate manner. The position also involves being the first point of contact for clients and visitors in most circumstances, as well as being involved with some facets of the business that require coordination and administrative aspects of events.

Duties in this role will include:

• Respond to a high volume of incoming calls (300+ per day), directing them to the appropriate internal contacts;
• Provide impeccable customer service to clients visiting reception;
• Take simple payments and issue documents to clients;
• Manage both incoming and outgoing mail;
• Manage reception area, boardroom and meeting rooms;
• Maintain stationery and inventory;
• Entering data into appropriate systems and maintaining job records.
• Maintain and reconcile petty cash.

Who are we looking for?

We're not just looking for any receptionist – we're in search of a receptionist superhero, someone who's willing to go above and beyond to ensure our clients' experiences exceed all expectations. In return, you’ll be working in a supportive and fun work environment. In addition, the successful applicant will demonstrate:

• Previous experience (3+ years) in a receptionist position is a must.
• A high level of customer service.
• Exceptional communication skills and personal polish.
• An upbeat, polite, and pleasant telephone manner
• Self-organisational skills (able to deal with multiple telephone calls and 'walk-ins' simultaneously)
• Basic computer skills.
• Current Driving Licence.

We actively strive for diversity in our teams and applicants are considered for employment without regard to age, sex, religion, national or ethnic origin, sexual orientation, or disability.

Only applicants with permanent Australian working rights will be considered for this role.

We are an equal opportunities employer and welcome applications from all qualified candidates.