Reception / Office Administrator

My Guardian; New South Wales; On-site; AUD 60,000 - 80,000; Full time

Job summary

An Aged Care Service Provider in New South Wales is seeking an experienced Reception/Office Manager. This role involves overseeing the office and providing executive support to leadership. Candidates should have strong organisational skills, excellent communication abilities, and experience in a similar role. The position includes a competitive salary package and the opportunity to contribute to a positive office culture.

Benefits

Competitive salary package

Supportive team culture

Weekly team events

Ongoing training opportunities

Qualifications

• Previous experience in office management or executive support.
• Ability to handle sensitive information with discretion.
• Confident in managing multiple priorities in a fast-paced environment.

Responsibilities

• Manage the CEO’s and Managing Director’s diaries and meetings.
• Provide high-level administrative support and prepare documents.
• Greet and assist clients and visitors professionally.

Skills

Organisational skills

Communication skills

Customer service

Time management

Discretion with sensitive information

Job description

Overview

My Guardian is an Aged Care and NDIS service provider dedicated to delivering the most compassionate and loving home care. We’re growing every day, and there’s never been a better time to join our team.

We are seeking a highly organised, proactive, and professional Reception/Office Manager to join our Head Office team. This unique role not only oversees the smooth running of our office and front desk but also provides direct executive support to our CEO and Managing Director.

Responsibilities

• Manage the CEO’s and Managing Director’s diaries, including scheduling meetings, coordinating appointments, and arranging travel and logistics.
• Provide high-level administrative and executive support, including preparing documents, correspondence, and presentations.
• Act as the first point of contact: answer and direct telephone and email inquiries with professionalism and warmth.
• Greet and assist clients, visitors, and stakeholders in a friendly and professional manner.
• Coordinate resources, catering, and logistics for meetings and events.
• Support management and departments with general administrative duties.
• Oversee office maintenance, supplies, and repairs.
• Contribute to a positive office culture, including organising Friday afternoon drinks and monthly events.
• Perform ad-hoc projects and tasks as required.

About You

• Previous experience in office management, administration, or executive support.
• Strong organisational and time management skills with the ability to prioritise effectively.
• Outstanding written and verbal communication skills.
• Professional presentation and exceptional customer service.
• Ability to handle sensitive information with discretion.
• Confident in working independently and managing multiple priorities in a fast-paced environment.

What We Offer

• Competitive salary package with bonus/rewards program.
• Supportive and collaborative team culture.
• Weekly Friday afternoon drinks and snacks.
• Monthly staff events and celebrations.
• Healthy snacks and refreshments in the office.
• Ongoing training and career development opportunities.