Reception & Facilities Administrator

Australian Gas Infrastructure Group; Adelaide; Hybrid; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Diversity and inclusion programs

Flexible working arrangements

Parental leave (20 weeks)

Volunteer leave program

Professional development

Job summary

Australian Gas Infrastructure Group (AGIG) is seeking a Reception and Facilities Administrator to join the PSCTP team in Adelaide. You will be the first point of contact for employees, visitors and stakeholders, delivering a welcoming, professional environment and smooth daily operations.

You will handle reception, mail, room bookings, vendor coordination, and basic facilities tasks, while supporting health, safety and office administration to keep AGIG's Adelaide workspace efficient and

Qualifications

• Experience in reception, administration, facilities coordination or similar customer-focused role.
• Strong interpersonal and communication skills with diverse people.
• Excellent organisational skills and ability to manage competing priorities.
• Collaborative and flexible approach to support colleagues and shared outcomes.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Provide a warm and professional welcome to visitors, employees and stakeholders.
• Coordinate incoming and outgoing mail, deliveries and office correspondence.
• Support office security processes and access controls.
• Coordinate meeting room bookings and arrange equipment.
• Provide day-to-day administrative and facilities support for a well-organised office.
• Coordinate maintenance, repairs and facilities requirements with suppliers.
• Assist with lease-related activities, invoicing and contractor coordination.
• Maintain office supplies and kitchen consumables.
• Contribute to a safe, inclusive and compliant workplace.

Skills

Reception experience

Administration

Facilities coordination

Interpersonal skills

Organisational skills

MS Office

Tools

Word

Excel

Outlook

PowerPoint

Job description

Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages distribution networks, transmission pipelines and storage capacity. AGIG recently grew to over 1200 employees. We also manage a large contractor workforce, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks.

Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future. Our Net Zero Ambition and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that Australia’s energy transition will require a diverse range of energy supply. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions.

About the Opportunity

We have an exciting opportunity for a Reception and Facilities Administrator to become part of our People, Safety, Culture, Training and Property (PSCTP) team at Australian Gas Infrastructure Group (AGIG).

Reporting to the Head of Property, you will play an important role in creating a welcoming and professional environment for employees, visitors and stakeholders as the first point of contact for our Adelaide office.

Working collaboratively with colleagues across the business, you will provide reception, administration and facilities support, helping ensure our workplace operates smoothly and efficiently.

This is a varied and engaging role where your organisational skills, attention to detail and supportive approach will contribute to a positive workplace experience.

Key Responsibilities

• Provide a warm and professional welcome to visitors, employees and stakeholders, managing reception enquiries and incoming calls.
• Coordinate incoming and outgoing mail, deliveries and general office correspondence.
• Support office security processes, including maintaining access card and parking registers.
• Coordinate meeting room bookings and arrangements, ensuring spaces and equipment are prepared and ready for use.
• Provide day-to-day administrative and facilities support to maintain a well‑organised and welcoming office environment.
• Work collaboratively with internal teams, suppliers and service providers to coordinate office maintenance, repairs and facilities requirements.
• Support property and facilities administration, including lease-related activities, invoicing and contractor coordination.
• Maintain office supplies, stationery and kitchen consumables, ensuring resources are available to support daily operations.
• Contribute to a safe, inclusive and supportive workplace by following relevant health, safety and organisational procedures.

About You

You are an approachable and organised professional who enjoys supporting others and creating positive experiences. You bring a thoughtful, service-focused approach to your work and feel comfortable balancing a variety of tasks in a busy office environment.

You will bring:

• Experience in reception, administration, facilities coordination or a similar customer-focused role.
• Strong interpersonal and communication skills, with the ability to engage confidently and respectfully with a diverse range of people.
• Excellent organisational skills and attention to detail, with the ability to manage competing priorities.
• A collaborative and flexible approach, with a willingness to support colleagues and contribute to shared outcomes.
• Confidence using Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
• The ability to build positive working relationships with employees, contractors and external service providers.
• A proactive and considerate approach to identifying needs, coordinating activities and supporting an efficient workplace.

What We Offer

• We are proud to be recognised as an inclusive employer by Diversity Council Australia, and our commitment to diversity and inclusion has earned us recognition in 2025-2026. Join us to be part of a team that values and celebrates differences, ensuring that everyone’s voice is heard and respected.
• AGIG is proudly recognised by WORK180 as a committed and supportive employer of choice for women, reflecting our dedication to creating a diverse, inclusive, and equitable workplace.
• Dive into a culture that supports the community through the Community Partnerships Program: with 2 paid volunteer leave days across the year, join a team that has dedicated over 1,900 volunteer hours, and collectively raised more than $100,000 through donations, fundraising and our dollar matching program.
• A range of flexible working arrangements and leave options, including three additional leave days and to option to purchase two weeks of additional leave each year.
• 20 weeks paid parental leave for primary carer.
• Professional Development opportunities to support your career growth.
• Wellbeing and Inclusion program including Employee Assistance Program, annual flu vaccinations and access to free annual skin checks.
• Join in on social activities through our AGIG Social Club.
• Range of rewards and recognition activities across the company.
• Salary Continuance Insurance.

AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team.

We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities.

As part of the recruitment process, candidates will be required to undertake background checks which include reference checks, police check and a pre-employment medical.

Applications Close: 4.00pm, 13th November 2026