Reception and Promotions Attendant

Easts Group; Berkeley; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

40% discount to our food outlets Group

Free Sydney Roosters home game pass

Health and Well-being program

Job summary

Berkeley Sports, in Berkeley, NSW, is seeking a Casual Club Attendant with Reception Duties to join our team. The role combines bar and café service, member relations, and participation in gaming and promotions.

Availability Monday to Sunday is required, with a focus on delivering friendly service and brand promotion. You will handle member needs, promote events, manage sign ups and renewals, and support gaming activities while maintaining high standards of guest relations and compliance with

Qualifications

• Experience working in a Club environment.
• Cashier experience highly regarded.
• Valid RSA/RCG required.
• Proven experience in dealing with difficult situations.
• Ability to work in a team environment.
• Experience in adhering to policies and procedures.
• Ability to make sound decisions and judgments in demanding situations.

Responsibilities

• Club Attendant responsibilities: Develop strong relationships with members; provide drink and food service behind the bar and café; provide information on club activities; work with poker machines, TAB and KENO; meet and greet members and guests.
• Reception responsibilities: Meet and greet members and guests on arrival and departure; promote our brand and promotions; check membership cards and enforce by-laws and entry requirements; handle internal and external calls; initiate membership sign up and renewals.
• Promotions responsibilities: Run bingo, gaming promotions, raffles, and member promotions.

Skills

Club experience

Cashier experience

RSA/RCG

Customer service

Team player

Policy adherence

Decision making

Job description

The purpose of Berkeley Sports is Win In All That We Do with humility, integrity and passion! We are known for our close association with the Sydney Roosters and pride ourselves on this relationship.

We now have a fantastic opportunity for a Casual Club Attendant with Reception Duties to join our team.

The successful candidate will have previous experience working within a Club and display a high proficiency in Gaming, Food and Beverage and Guest Relations operations.

The successful candidate must be available Monday to Sunday.

About the role

Club Attendant responsibilities will include:

• Develop strong relationships with our members
• Provide drink and food service behind the bar & café areas
• Provide information on club activities
• Work with poker machines, TAB and KENO
• Meet and greet members and guest

Reception responsibilities will include:

• Meet and greet members and guests on arrival and departure
• Promote our brand and promotions
• Check membership cards and enforce Club by-laws and entry requirements
• Handle internal and external calls
• Initiate membership sign up and renewals

Promotions responsibilities will include running:

• Bingo
• Gaming Promotions
• Raffles
• Member Promotions

Benefits and perks:

• A competitive reward & recognition program
• 40% discount to our food outlets Group wide
• Free Sydney Roosters home game pass
• Health and Well-being program

Skills and experience:

• Experience working in a Club environment.
• Cashier experience highly regarded
• Valid RSA/RCG
• Proven experience in dealing with difficult situations
• The ability to work in a team environment
• Experience in adhering to policies and procedures
• Ability to make sound decisions and judgments in demanding situations