Reception & Administration Support Volunteer – Mackay QLD

Australian Red Cross; Mackay Regional; On-site; AUD 30,000 - 60,000; Full time

Job summary

A leading humanitarian organization is seeking volunteers to assist clients traveling to Mackay Base Hospital for medical treatment. The role involves providing support, coordinating tasks, and engaging with a diverse community. Ideal candidates should possess strong communication and organizational skills. This is a great opportunity to give back to the community while gaining valuable experience.

Qualifications

• Ability to communicate effectively with Aboriginal and Torres Strait Islander people.
• Demonstrated skills in managing time and coordinating administrative tasks.
• Ability to work independently and as part of a team.

Responsibilities

• Assist clients travelling for medical treatment at the Mackay Base Hospital.
• Provide a supportive and friendly presence to those in need.
• Coordinate various administrative functions.

Skills

Communication with diverse communities

Time management

Organisational skills

Proficiency in MS Excel

Reliability and flexibility

Job description

Overview

Ongoing role

Weekdays – mornings & afternoons

Must be able to commit to at least one shift per week on a regular basis

Please list your times and days of availability on the application form

Why choose to volunteer with Red Cross?

• You can help improve lives and create a positive impact in your community
• It’s an opportunity to enhance your skills & knowledge & gain new experiences
• You’ll be helping Red Cross to support vulnerable people across Australia

The program

The Accommodation Centre provides a welcoming home away from home for people travelling from rural and remote areas to receive medical treatment at the Mackay Base Hospital. The Centre provides accommodation to clients of the Hospital. The Centre is designed to reflect the Red Cross wellbeing model, with its sense of openness, welcome and homeliness, mirroring health and recovery.

The opportunity

For this role you will need the ability to communicate with a diverse cross section of the community, including Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds, have demonstrated time management and organisational skills to coordinate administrative functions and be proficient in utilising MS Office, particularly MS Excel, or similar packages. Your ability to use initiative and work with minimum supervision as well as take direction and work as part of a team, be reliable and flexible to work on a range of tasks will also be an asset.

Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network.

The impact

As a volunteer, you will help those travelling for medical treatment feel at home and ease their recovery by listening, empathising, and providing them with a friendly voice. You will have the opportunity to learn from many people’s diverse history and knowledge, as well as feeling the satisfaction of giving back to others.

Further information

To find out more about this opportunity please contact Sharryn Fahy at [e-mail]

Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.