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Reception/ Administration Officer

Tlchealthcare

Geelong

On-site

AUD 50,000 - 70,000

Part time

3 days ago

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Job summary

An established industry player is seeking a motivated Reception/Administration Officer to join their dynamic team in Geelong. This part-time onsite role offers the opportunity to be the welcoming face of a leading aged care provider, delivering exceptional customer service and supporting daily operations. With a commitment to employee wellbeing and development, the organization provides access to exclusive discounts, leadership programs, and a supportive team environment. If you are passionate about making a difference in the healthcare sector and enjoy working in a collaborative atmosphere, this is the perfect opportunity for you.

Benefits

Employee Shopping Portal access

Employee Assistance Program

Discounted health insurance

Free gym membership

Novated leasing

Qualifications

Experience in a reception role, providing high-quality customer service.
Ability to manage a busy switchboard and assist callers efficiently.

Responsibilities

Manage switchboard and greet guests, ensuring a positive first impression.
Support daily operations and maintain cleanliness in the foyer café.

Skills

Customer Service

Reception Management

Aged Care Experience

Education

Eligibility to work in Australia

The Australian Business Awards - Employer of Choice

Location: TLC Aged Care,Belmont, Geelong

Hours: Monday – Friday, 9:00 AM – 4:00 PM

Employment Type: Part-time Onsite Role

About TLC Healthcare

TLC Healthcare has been recognised as an Employer of Choice for the past nine consecutive years and was awarded the Global Healthy Workplaces Award for large employers in 2023. Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core, leading the way in integrated healthcare.

About TLC Healthcare Belmont

Situated in the heart of Geelong, TLC Healthcare Belmont offers high-quality residential aged care in a welcoming environment alongside a co-located TLC Medical Centre. With an exciting redevelopment underway, the Belmont precinct is transforming healthcare in Geelong, delivering state-of-the-art services to meet the diverse needs of aged care residents and the wider community.

About the Role

We are looking for a cheery and motivated Reception/Administration Officer to be the first point of contact for our busy aged care reception. You will provide warm, high-quality customer service to ensure all guests, residents, and employees feel welcomed.

Key Responsibilities

Manage a busy switchboard and assist callers efficiently
Meet and greet guests, ensuring a positive first impression
Accept and process deliveries
Maintain cleanliness and stock levels in the foyer café
Support the Administration Officer in daily operations
Assist in minimising vacant shifts within the team
Support employee education and compliance tracking
Deliver exceptional customer service in all interactions
Foster strong, collaborative relationships with TLC employees

What you’ll get

Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items
Program of employee and wellbeing initiatives
Employee Assistance Program
Enrolment into our ongoing leadership development program
Discounted health insurance
Free gym membership
Novated leasing

What you’ll need

Aged Care experience (desirable)
NDIS Check (includes Police Clearance)
Eligibility to work in Australia

TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised.

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply.

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.

Sound like the role for you?

Get started with your application today...

We’d still love to hear from you. Get in touch to let us know you’d like to join our team, and we’ll make sure to keep you posted about new aged care job opportunities.

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