Reception

Easygo Gaming; City of Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

A dynamic gaming company in Melbourne is looking for a Receptionist to support the workplace experience team. You'll manage reception duties, assist with onboarding new employees, and maintain the office atmosphere. Ideal candidates have at least two years in customer service and strong organizational skills. This role offers a vibrant office culture with exciting perks including catered meals and wellness activities.

Benefits

Daily catered breakfast

Massage Wednesdays

Team budgets for lunches

Fun office environment

Qualifications

• Minimum of 2 years' experience in a customer-facing role.
• Ability to manage multiple tasks effectively.
• Proficient with communication tools.

Responsibilities

• Provide friendly assistance to internal and external stakeholders arriving at the office.
• Ensure visitors sign in and the reception area is well-presented.
• Manage mail and parcel distribution across the office.

Skills

Excellent communication and interpersonal skills

Strong organisational skills

Attention to detail

Tools

Google Suite

Slack

Jira

Job description

Love Customer Service but Hate Working Weekends? Been Wanting an Office Job but Don’t Know Where to Start? This could be the role for you!

What's in It for You This isn’t your typical reception role! As part of a lively, dynamic team, you’ll collaborate across departments, work on exciting projects and connect with innovative people. Every day brings something new, and you’ll have plenty of opportunities to learn and grow in a fast-paced environment. You’ll also have the chance to get involved in office events and contribute to creating a great atmosphere for everyone!

Your Role with Us As the face of our business, you’ll be the first person our employees and visitors interact with, whether they're attending a meeting or interview. As part of the workplace experience team, you will support the team’s leaders by ensuring everything runs smoothly. From handling admin tasks to managing maintenance requests and coordinating contractors, you'll be juggling various responsibilities, all while building strong relationships with stakeholders at every level. Your adaptability and confidence will help keep the office running like clockwork! You’ll also manage deliveries, assist with new employee starter packs and handle building passes.

If this sounds like something you’d love, we’d be excited to hear from you! No previous reception experience is necessary, we will teach you what you need to know. Just a heads up: this role is Monday to Friday, with working hours from 8am to 4pm.

Who are we? At Easygo we proudly stand as the parent company to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming.

Stake is the world's leading online casino and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of over 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

What you will do:

• Provide friendly assistance to internal and external stakeholders arriving at the office.
• Ensure visitors sign in and the reception area is well-presented.
• Manage mail and parcel distribution across the office.
• Assist with new staff onboarding, including preparing welcome packs.
• Log maintenance requests and manage contractors on-site.
• Collaborate with the Workplace Experience team to create a great office atmosphere.
• Ensure reception coverage and manage security passes.
• Assist with ad-hoc administrative tasks, office fit-outs and events.
• Serve as the main point of contact for the security team and ensure smooth handovers.

What you will bring:

• Minimum of 2 years' experience in a customer-facing role.
• Excellent communication and interpersonal skills
• Strong organisational skills and able to take initiative
• Attention to detail & ability to manage multiple tasks effectively

Bonus points if you also have:

• A year or more in a reception, admin or EA role
• Sports & Gambling knowledge advantageous
• Cryptocurrency knowledge would be advantageous
• Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira

Some of the perks of working for us:

• Two full-time Baristas who will make you coffee, tea and fresh juices
• Daily catered breakfast
• Massage Wednesdays - we get professionals to do this!
• Team budgets for lunches and activities to celebrate achievements
• Fun office environment with pool tables, table tennis and all your favorite gaming consoles
• EAP access for you and your family
• Learning & Development platform with over 9,000 courses
• Help yourself drinks fridges and snack shelves

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.