HR Surgery Ltd

Horsham

On-site

AUD 76,000 - 104,000

Full time

14 days+

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Benefits offered by this job

Van provided

Fuel card

Full uniform

Safety equipment and training

Company events

On-site parking

Progression opportunities

Job summary

Home Service Group is seeking an experienced Plumbing & Heating Engineer / Estimator for field-based work around Horsham. You will survey projects, assess requirements, and prepare clear, commercially sensible estimates while identifying opportunities for ongoing service relationships.

The role suits a heating engineer or estimator with experience in domestic heating, plumbing, maintenance, or property services.

Qualifications

Experience surveying, estimating or quoting for plumbing and heating work.
Strong practical knowledge of domestic plumbing and heating systems.
Customer-focused with excellent communication skills.

Responsibilities

Survey plumbing and heating projects to assess work required.
Prepare accurate estimates and quotations with clear recommendations.
Calculate labour, materials and equipment costs for jobs.
Carry out installation, servicing and maintenance work as required.
Identify additional work opportunities with customers.

Skills

Gas engineering

Estimating

Customer communication

Boiler servicing

Education

NVQ Level 3 in Gas, CCN1 & CENWAT

Job description

Location: Field Based – Horsham, West Sussex area

We are looking for an experienced Plumbing & Heating Engineer / Estimator to join our team. This role would suit someone with previous experience as a Heating Engineer, Plumbing & Heating Engineer, Gas Engineer, Estimator, Heating Surveyor or Plumbing Estimator, with experience in domestic heating, plumbing, maintenance or property services.

Enjoy the independence of running your own local patch, with full support from our central HQ admin team.

About us:

Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England.

Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management.

Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams.

As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner.

We are looking for a technically experienced Plumbing & Heating Engineer / Estimator who can survey work, understand customer requirements and develop practical, commercially sensible solutions. You will assess jobs, calculate labour and materials, prepare accurate estimates and provide customers with clear recommendations, while also identifying opportunities to develop additional work and ongoing service relationships.

Job Role:

Survey plumbing and heating projects and assess the work required.
Understand customer requirements and recommend appropriate solutions.
Prepare accurate and commercially sensible estimates and quotations.
Calculate labour requirements, job durations, materials and equipment needed.
Carry out plumbing and heating installation work as required.
Undertake servicing, maintenance and repair work for customers.
Develop clear scopes of work for larger projects.
Work with suppliers and Head Office to establish accurate material costs.
Present customers with clear recommendations and, where appropriate, different options to meet their needs.
Identify additional work and opportunities while attending existing customers.
Help convert repair and breakdown customers into longer-term service and maintenance customers.
Identify opportunities to introduce customers to the company's wider range of services.

About you:

NVQ Level 3 in Gas, CCN1 & CENWAT
COCN1 and F-Gas would be an advantage but not essential
Experience of repair and servicing of boilers and heating systems
Strong practical knowledge of domestic plumbing and heating systems
Experience surveying, estimating or quoting for plumbing and heating work
Commercially aware with a good understanding of labour, materials and job costs
Able to assess a job, identify the best solution and explain it clearly to customers
Customer-focused with excellent communication skills
Able to identify additional sales opportunities
Organised, accurate and confident managing multiple quotations and projects
A practical problem-solver with a professional and trustworthy approach