Rail Operations Support Officer

Sct Group; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

SCT Group in Melbourne is seeking a Rail Operations Support Officer to assist with rostering, rail operations coordination, and reporting. You will work closely with Train Coordinators and operational teams to ensure efficient rail operations and maintain compliance records.

The role involves supporting rostering changes, tracking crew availability, and contributing to incident and regulatory reporting, with focus on safety and performance across our rail network.

Qualifications

• Experience in rail operations or transport administration.
• Knowledge of fatigue management or rostering frameworks.
• Experience with incident reporting systems and regulatory compliance documentation.
• Familiarity with crew rostering systems and fatigue management requirements.

Responsibilities

• Support crew rostering and allocation, including roster changes and identifying crew shortfalls.
• Assist with day-to-day rail operations, including rolling stock, fleet and fuel coordination.
• Maintain accurate operational, compliance and incident records.
• Assist with incident and regulatory reporting.
• Prepare regular operational performance reports and maintain accurate documentation.
• Work closely with Train Coordinators and operational teams to support efficient rail operations

Skills

Rail operations

Track awareness

Fatigue management

Regulatory compliance

Rostering systems

Job description

Job Description

Exciting opportunity to work in a leading national transport and logistics company as a Rail Operations Support Officer.

Reporting to Network Operations Manager the position includes the following responsibilities:

• Support crew rostering and allocation, including managing roster changes and identifying crew shortfalls.
• Assist with day-to-day rail operations, including rolling stock, fleet and fuel coordination.
• Maintain accurate operational, compliance and incident records.
• Assist with incident and regulatory reporting.
• Prepare regular operational performance reports and maintain accurate documentation.
• Work closely with Train Coordinators and operational teams to support efficient rail operations

Desired Skills and Experience

The successful candidate will be able to demonstrate, (desirable)

• Previous rail operations or transport administration experience.
• Track awareness competency.
• Experience with fatigue management or rostering frameworks.
• Experience with incident reporting systems and regulatory compliance documentation.
• Familiarity with crew rostering systems and fatigue management requirements

Other important information

• We reserve the right to commence recruitment proceedings prior to the stated closing date.
• The successful candidate will have to undertake an Australian Federal Police check and Pre-Employment Medical (for certain roles) which will be arranged and paid for by SCT.

SCT is an equal opportunity employer and we recognise the value and importance of diversity. We encourage all potential applicants to apply including women and those from Aboriginal and Torres Strait Islander backgrounds.